FOR POWER OUTAGE OR BREAKDOWN, PLEASE CALL 15454
FOR POWER OUTAGE OR BREAKDOWN,
PLEASE CALL 15454

[IMPORTANT] Billing and CRM system maintenance notice

01/07/2016

Dear Valued Customers, 

In our continuous effort to enhance the quality of our services to you, our system will undergo maintenance which will impact the following:

Services Unavailable Duration
Payment by Postal Order/Money Order 25th June – 20th July 2016
Payment of TM Bills 1st - 20th July 2016

Payment of:

  1. Connection Charges
  2. Rechargeable Job Order (RJO)
  3. Sundries (e.g. Staff Loan, Tender Purchase & Staff Pass)
6th – 20th July 2016
Payment through TNB Payment Kiosk 5th – 20th July 2016

Web services:

  1. eApps,
  2. eServices
  3. Payment through myTNB
  4. eBulk

 

1st – 20th July 2016
9th – 20th July 2016
8th – 20th July 2016
16th – 20th July 2016

Refund of Deposit 5th – 20th July 2016
Change of Tenancy for Non-Domestic Customers 8th – 20th July 2016
Close of Account for Large Power Consumers 8th – 20th July 2016

Please also be advised that between 6th – 20th July 2016, electricity bill payment can only be made through these channels:

  1. Kedai Tenaga Counters
  2. TM Point
  3. POS Malaysia
  4. www.maybank2u.com.my
  5. www.cimbclicks.com.my