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Pusat Khidmat Pelanggan System

Dear Valued Customers,
In line with our efforts to improve the level of service rendered by TNB, we would appreciate if you would take a moment to share with us your opinions and comments.

Please fill in / choose the compulsory field (s) (*) in order us to assist in your inquiry or feedback.

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A. Service Quality of Staff  

Please indicate your opinion regarding the quality of
services rendered using a scale of 1 to 5 (*) 		Bad Needs Improvement Good Agree Strongly Agree
1 2 3 4 5
1. The employees are willing to assist you
2. The employees are courteous and considerate when dealing with     you
3. The employees are knowledgable in answering your questions
4. Services rendered by employees meet your expectations
5. The physical facilities provided are satisfactory


B. Comments/Suggestion

We would appreciate very much if you could share your comments/suggestions
to help us to further improve our service quality in the future:

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