UNITEN Wins the International Quality Crown (IQC) AwardPrint this page
Date: 21 October 2010
Universiti Tenaga Nasional (UNITEN) is to be honoured with the IQC International Quality Crown Award in the Gold Category which will be presented in London on November 29, 2010. This award which is brought by the Business Initiative Directions (B.I.D) is given in recognition to those companies or organisations in different countries throughout the world that further their reputation and position by implementing and promoting quality culture.
For this purpose, a voting process was carried out during the B.I.D. World Congress with meetings in Paris, London, Geneva, Frankfurt, Madrid and New York over the past ten months, based on one or several of the following concepts such as the QC100 principles, Customer Satisfaction, Leadership, Technology, Best Practise, Business Results, ISO 9000 and TQM.
The award recognizes and encourages the contribution of organisations to quality, continuous improvement and customer satisfaction as well as improving relations with employees, suppliers and all those associated with the organisation. The award presentation will take place during the International Quality Convention in London, on 28 - 29 November in the Ballroom of the Guoman Tower, London.
The journey of success in quality management for UNITEN begun in 2008 when the university was given the certification for Quality Environment (QE), followed with the National QE Award for the Open Category: Service Sector. The highest achievement came through when UNITEN received the Quality Management Excellence Award and the Prime Minister's Award 2009.
As the saying goes, "quality is never an accident, it is always the result of high intention, sincere effort, intelligent direction and skilful execution; it represents the wise choice of many alternatives". With strong commitment and support, UNITEN will continue to uphold its quality pledge in ensuring the provision of educational excellence services to mankind.