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Connection / Disconnection of supplyPrint this page
Once a customer has received a disconnection notice from TNB, arrears in TNB bills must be paid no later than seven (7) working days from the date of notice issuance.
In the event of default payment as stated in the disconnection notice, Disconnection of the supply then will be taken after seven (7) working days from the date of notice issuance.
Your electricity supply will be reconnected on the same day if payment of all TNB bills in arrears are made before 1.00 pm. Payments must be made at the Pusat Khidmat Pelanggan as specified in the disconnection notice.
Supply will be reconnected within 24 - 48 hours if payment is made after 1.00 pm or at any one-stop payment centres other than at the Pusat Khidmat Pelanggan specified in the notice.