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Self Meter Reading (SMR)Print this page
Self Meter Reading is a way whereby customer is allowed to read his/her own electricity meter.
This option is open for domestic Ordinary Power Customers (OPC) to read the meter for three (3) consecutive months only. For the consequent fourth month, the meter reading shall be conducted by TNB and this cycle continues.
Customers Who Qualify
Two methods of Self Meter Reading
How to apply
Notification for Meter Reading
TNB will notify the customers via SMS 15454 or email. Customers need to submit the reading within 3 days after notification from TNB.
Below is the sample of notification from TNB
2. Notification via SMS 15454
Finally, electricity bill will be rendered to customer duly.
Should you decide to terminate SMR, please fill up the Termination Form (also available at the nearest TNB Customer Service Centre) and submit the completed application to one of the following:
Your reading process will continue as before SMR.
For any inquiries, please contact TNB One Stop Engagement Centre (OSEC) at 1300-88-5454.
To read FAQs related to Self Meter Reading, click HERE