FOR POWER OUTAGE OR BREAKDOWN, PLEASE CALL 15454
FOR POWER OUTAGE OR BREAKDOWN,
PLEASE CALL 15454

PUSAT KHIDMAT PELANGGAN

Pay at TNB’s customer service centers, the Kedai Tenaga.
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PUSAT KHIDMAT PELANGGAN

We are pleased to inform that our customers can now pay their electricity, water and Telekom (TM) bills* using the Payment Kiosks located at our selected Kedai Tenaga. Please click here to view the selected Kedai Tenaga with TNB Payment Kiosk.

     
Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
Over the counter Credit cards (Visa, Mastercard & AMEX only), Debit cards, cash, cheque, money order, postal order and EFT N/A
* The first paid bill must be electricity bill. Cash & cheque are accepted for electricity, water and TM bills. Credit card is accepted for electricity bills only. Cash, Cheque, Credit Card N/A

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ONE STOP CENTER

Pay at One Stop Centers such as the Post Office or Telekom Malaysia.
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ONE STOP CENTER

         
Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
Post Office Cash N/A
Telekom Malaysia (TM) Cash N/A
Syarikat Air Negeri Cash N/A
Participating Local Authority Cash N/A

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AUTOPAY

TNB’s Auto-Pay Payment Facility is an electricity bill payment method, which will debit your credit card automatically every month, based on the total electricity bill amount.
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AUTO PAY

TNB’s Auto-Pay Payment Facility is an electricity bill payment method, which will debit your credit card automatically every month, based on the total electricity bill amount. The participating banks and credit card facilities are:

               

Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
Maybank Bank Berhad Credit Card (MasterCard/VISA from all issuing banks) N/A
MBF Cards Credit Card N/A
Citibank Berhad Credit Card N/A
United Overseas Bank Credit Card N/A
American Express Credit Card N/A
RHB Bank Credit Card N/A

To sign-up for a Auto-Pay Payment Facility, please visit our nearest Pusat Khidmat Pelanggan or any of the above participating banks.

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DIRECT DEBIT

TNB’s Direct Debit Bill Payment Facility is an electricity bill payment method, which will debit your bank account based on the total of electricity bill amount.
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DIRECT DEBIT

TNB’s Direct Debit Bill Payment Facility is an electricity bill payment method, which will debit your bank account based on the total of electricity bill amount. The participating banks are:

             
Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
Maybank Berhad Savings/Current Account N/A
Agro Bank Berhad Savings/Current Account N/A
Bank Simpanan Nasional Savings/Current Account N/A
HSBC Berhad Savings/Current Account N/A
Citibank Berhad Savings/Current Account N/A
RHB Bank Berhad Savings/Current Account N/A

To sign-up for a Direct Debit Payment Facility, please visit any of the above participating banks

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AUTOMATED TELLER MACHINE (ATM)

Pay your bills at the ATM through participating banks.
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AUTOMATED TELLER MACHINE (ATM)

Automatic Teller Machine (ATM)

                       
Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
United Overseas Bank Berhad Savings/Current Account N/A
Bank Rakyat Berhad Savings/Current Account N/A
Bank Simpanan Nasional Berhad Savings/Current Account N/A
Agro Bank Berhad Savings/Current Account N/A
Bank Islam Berhad Savings/Current Account N/A
Maybank Berhad Savings/Current Account N/A
Public Bank Berhad Savings/Current Account N/A
CIMB Berhad Savings/Current Account N/A
AM Bank Berhad Savings/Current Account N/A
Bank Muamalat Malaysia Berhad Savings/Current Account N/A
RHB Bank Berhad Savings/Current Account N/A

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TNB E-SERVICES

Check your TNB account details through E-Services.
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TNB E-SERVICES

   
Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
Savings/Current Account (Maybank only) N/A

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CASH DEPOSIT MACHINE

Pay your bills through selected Cash Deposit Machines.
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CASH DEPOSIT MACHINE

     
Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
Public Bank Berhad Cash N/A
CIMB Bank Berhad Cash N/A

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OVER THE COUNTER (BANK/FINANCIAL INSTITUTION/THIRD PARTY)

Pay your bills over the counter at participating banks.
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OVER THE COUNTER (BANK/FINANCIAL INSTITUTION/THIRD PARTY)

         
Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
Agro Bank Berhad Cash N/A
Bank Simpanan Nasional (BSN) Cash N/A
Alliance Bank Berhad Cash N/A
Bank Rakyat Berhad Cash N/A

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WEBSITES/ INTERNET PAYMENT

You can also pay your TNB bills through the Internet via our website of the respective participating banks.
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WEBSITES/INTERNET PAYMENT

You can also pay your TNB bills through the Internet via website of the respective participating banks:

Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
JomPay Savings/Current Account/Credit Card N/A
Bank Simpanan Nasional Savings/Current Account N/A
Bank Islam Malaysia Berhad Savings/Current Account N/A
RHB Bank Berhad Savings/Current Account/Credit Card N/A
United Overseas Bank Malaysia Berhad Savings/Current Account/Credit Card N/A
CIMB Bank Berhad Savings/Current Account N/A
Alliance Bank Malaysia Berhad Savings/Current Account N/A
HSBC Berhad Savings/Current Account N/A
Citibank Berhad Credit card N/A
AM Bank Berhad Savings/Current Account N/A
Public Bank Berhad Savings/Current Account N/A
Bank Rakyat Berhad Savings/Current Account N/A
Maybank Berhad Savings/Current Account/Credit Card N/A
Bank Muamalat Malaysia Berhad Savings/Current Account N/A
Agro Bank Berhad Savings/Current Account N/A
AMEX Credit Card N/A
MyGov Exchange Savings/Current Account N/A
Pos Malaysia Savings/Current Account N/A

You can register at the respective banks through the above websites.

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Phone Banking

Make payments over the phone through selected banks.
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PHONE BANKING

We are pleased to inform that our customers can now pay their electricity, water and Telekom (TM) bills* using the Payment Kiosks located at our selected Kedai Tenaga. Please click here to view the selected Kedai Tenaga with TNB Payment Kiosk.

                   
Payment Channel Available Payment Methods Fees & Charges
Bank Simpanan Nasional Savings/Current Account N/A
Bank Islam Malaysia Berhad Savings/Current Account N/A
MBF Cards Berhad Credit Card (Call & Pay) N/A
RHB Bank Berhad Savings/Current Account N/A
United Overseas Bank Malaysia (UOB) Berhad Savings/Current Account N/A
AM Bank Berhad Savings/Current Account N/A
Maybank Berhad Savings/Current Account N/A
Public Bank Berhad Savings/Current Account N/A
Mobile Money Mobile Money Deposit Card N/A

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Cheque via Post

You can also mail your payment to us, either by cheque or by postal order.
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CHEQUE VIA POST

You can also mail your payment to us, either by cheque or by postal order:

• All cheques must be crossed and made payable to Tenaga Nasional Berhad • Please write your 14-digit TNB account number on the back of your cheque • Payment is only valid upon clearance of the cheque • We will send a notification by mail within seven (7) working days from the date payment is received

Please mail your payment to any of our offices below:

 

 

 

 

 

 

 

Kuala Lumpur

Tenaga Nasional Berhad,

Tingkat 11, Wisma TNB Jalan Kepong,

Peti Surat 50990, Kuala Lumpur.

(Tel: 03-6250 6020)

 

Terengganu

Tenaga Nasional Berhad,

Jalan Cherong Lanjut,

20673 Kuala Terengganu,

Terengganu.

(Tel: 09-622 3401)

 

Putrajaya/Cyberjaya

Tenaga Nasional Berhad,

Aras 1, Peti Surat 01-01

Lot 3C4, 26 Boulevard

Presint 3, 62675 Putrajaya

(Tel: 03-8886 6888)

 

Johor

Tenaga Nasional Berhad,

Tingkat 14, Wisma TNB Jln Yahya Awal,

88100 Johor Bahru,

Johor.

(Tel: 07-219 2000)

 

Kedah

Tenaga Nasional Berhad,

Aras 8, Wisma TNB,

No. 887, Jln Sultan Badlishah,

05990 Alor Setar,

Kedah.

(Tel: 04-733 3737)

 

Kelantan

Tenaga Nasional Berhad,

Aras 5, Wisma TNB,

Jalan Tok Hakim,

15000 Kota Bahru,

Kelantan.

(Tel: 09-744 3988)

 

Melaka

Tenaga Nasional Berhad,

Tingkat Mezzanine,

Jalan Banda Kaba,

Karung Berkunci 1005,

75990 Melaka.

(Tel: 06-282 8544)

 

Negeri Sembilan

Tenaga Nasional Berhad,

Jalan Dato’ Bandar Tunggal,

70990 Seremban,

Negeri Sembilan.

(Tel: 06-765 2150)

 

Pahang

Tenaga Nasional Berhad,

B14-18, Jalan Gambut,

Peti Surat 189,

25000 Kuantan,

Pahang.

(Tel: 09-517 7922)

 

Perak

Tenaga Nasional Berhad,

Tingkat 2, Wisma TNB,

Jalan Lahat,

30200 Ipoh,

Perak.

(Tel: 05-253 2020)

 

Perlis

Tenaga Nasional Berhad,

Bulatan Jubli Emas,

01000 Kangar, Perlis

(Tel: 04-976 0021)

 

Pulau Pinang

Tenaga Nasional Berhad,

Tingkat 17, Wisma TNB,

No.30, Jln Anson,

10400 Pulau Pinang.

(Tel: 04-222 4000)

 

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PAYQUICK KIOSKS

Pay your bills easily and quickly at selected Payquik Kiosks near you.
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PAYQUICK KIOSKS

Introducing to you the PayQuik kiosks for your electricity bills payment.

You can now pay your electricity bills* at the PayQuik kiosks available at selected locations at your convenience.

Please click here to view the list of locations of PayQuik Kiosks.

*By cash only

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E-PAY TERMINALS

Now you pay your bills at selected E-Pay Terminals nationwide.
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E-PAY TERMINALS

We’re pleased to introduce to you another easy way of paying your electricity bills. You can now pay your electricity bills* at any e-pay terminals available at selected locations nationwide. Please click here to view the list of locations of e-pay terminals.

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EJEN BANK BERDAFTAR (EBB) - BSN

Through registered Bank Agents, payments can be made easier than ever.
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EJEN BANK BERDAFTAR (EBB) - BSN

With the introduction of Ejen Bank Berdaftar (EBB) by BSN, you can now pay your electricity bills even if you are at the remote areas. Let’s locate the nearest EBB agents by clicking the link here.

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