Tenaga Nasional Berhad (200866-W) http://www.tnb.com.my/ RSS includes Announcements, Highlights, Changes in Shareholdings and Announcement to Bursa Malaysia en-gb tnbwebadmin@tnb.com.my Copyright 2015 Important Notice: Termination of bill payment for Telekom Malaysia https://www.tnb.com.my/announcements/important-notice-termination-of-bill-payment-for-telekom-malaysia

Please take note Tenaga Nasional Berhad will no longer accept bill payment over the counter and through TNB Kiosk for Telekom Malaysia (TM) with effect from 1st January 2018.
Please be informed, TM bill payment can still be made at PayQuik kiosk located at selected Kedai Tenaga.

29/12/2017 https://www.tnb.com.my/announcements/important-notice-termination-of-bill-payment-for-telekom-malaysia
The current tariff schedule for Peninsular Malaysia to be maintained https://www.tnb.com.my/announcements/the-current-tariff-schedule-for-peninsular-malaysia-to-be-maintained

Tenaga Nasional Berhad (“TNB”) wishes to inform that the Government of Malaysia (“Government”) has approved for the electricity tariff in the current tariff schedule for Peninsular Malaysia to be maintained for the period of 1 January 2018 until 31 December 2020. The same electricity tariff schedule has been used since 1 January 2014.

The Government has further agreed to fund RM929.37 million for the subsidy and rebate of 1.80 sen/kWh for the period of 1 January 2018 until 30 June 2018. This includes 0.28 sen/kWh of surcharge from additional cost of generation and 1.52 sen/kWh to continue the current Imbalance Cost Past Through ("ICPT") rebate for the electricity customers. In total, the Government has approved RM6.332 billion of total rebate to the electricity customers in Peninsular Malaysia over the period of March 2015 until June 2018. 

With this decision, the customers in Peninsular Malaysia will not experience any change in their electricity bill for the period of 1 January until 30 June 2018 if the electricity consumption is maintained at the same level.

Although the electricity tariff for the period of January 2018 to December 2020 is maintained at the current level, customers will continue to benefit from reliable electricity supply. TNB will also continue to ensure security and reliability of electricity supply in Peninsular Malaysia with further development of advanced technological infrastructures and various other support programs including:

(a) development of Advanced Metering Infrastructure ("AMI") involving installation of 1.5 million smart meters initiated in major cities in the central area;

(b) development of additional fibre optic network to enhance security and reliability of electricity supply;

(c) installation of energy efficient LED street lighting in all capital cities;

(d) development of solar project in 10 public universities with a total capacity of 200MW or 20MW each; and

(e) educational programme with a value of up to RM1 billion over the period of 2018 – 2022 (5 years), as part of TNB’s overall corporate social responsibility initiatives.

The 1.52 sen/kWh ICPT rebate will be applicable to all consumers except Domestic consumers with monthly consumption of 300 kWh and below.

The ICPT is a mechanism approved by the Government and implemented since 1 January 2014 as part of the Incentive Based Regulation ("IBR") mechanism. ICPT mechanism allows TNB to reflect changes in fuel and generation costs in consumer’s electricity tariff every six (6) months, subject to Government’s decision and approval. 

TNB also wishes to inform that the impact of ICPT implementation is neutral on TNB and will not have any effect to its business operations and financial position.

26/12/2017 https://www.tnb.com.my/announcements/the-current-tariff-schedule-for-peninsular-malaysia-to-be-maintained
Beware of Email Scam / TNB “Hadiah Akhir Tahun” https://www.tnb.com.my/announcements/beware-of-email-scam-tnb-hadiah-akhir-tahun1

ATTENTION! TNB would like to notify that there is an e-mail scam (TNB Bonus / Hadiah Akhir Tahun) that is being circulated/spread by an unidentified party, which claims that email addresses of the lucky customers have been chosen to win RM150,000 in cash.

TNB wishes to clarify that we DO NOT engage in any such promotional activity.

We would like to advise the customers NOT to reveal their personal data/information to any unidentified party.

Kindly be aware and alert your family and friends on this matter.

For any further clarification, please contact TNB CareLine at 1 300 88 5454.

17/12/2017 https://www.tnb.com.my/announcements/beware-of-email-scam-tnb-hadiah-akhir-tahun1
Perling Main Intake Substation Outage: Power supply to be fully restored tonight https://www.tnb.com.my/announcements/perling-main-intake-substation-outage-power-supply-to-be-fully-restored-ton

The repair works for the Perling Main Intake Substation, Johor to supply power to parts of Johor through the national grid continues.

“It is predicted to be done tonight or tomorrow afternoon. For now, users are connected through 112 TNB mobile generator sets and other generators will receive supply as usual.” said General Manager (Customer Service) Johor, Distribution Division, Datuk Hj. Baderul Sham Saad.

At the moment Paradigm Mall, Country Garden and AEON Bukit Indah is connected to power supply using their own generators.

At 10.45 a.m., Tuesday, 12 December 2017, the 33kV high voltage installations at the Main Intake Substation was damaged which caused the load loss of 54 MW in parts of Johor.

Swift action by TNB enabled almost half of the supply load to be restored in 10 minutes and remaining load within 4 hours through feedback from grid system,” said Datuk Hj. Baderul.

A total of 2600 users had their power supply restored in stages after four hours.

The restoration took time due to the complex repairs needed for major damage to the Main Intake Substation.

While the restorations were made, power supply was connected through feedback from the Grid system as well as mobile generator sets.

22 substations in Bukit Indah were affected since 13 December 2017 because feedback was needed with TNB mobile generator sets brought in from the whole country.

As of now, all substations were successfully restored with TNB mobile generator sets through feedback.

“TNB regrets the incident and understands the difficulties users are facing. We appreciate your cooperation and patience while we work to restore the power supply.” said Datuk Hj. Baderul.

For the latest information about the power outage, users in affected areas may refer to our Facebook page TNB Careline or contact our TNB Careline 15454, he said.

15/12/2017 https://www.tnb.com.my/announcements/perling-main-intake-substation-outage-power-supply-to-be-fully-restored-ton
Power Supply in JB Almost Completely Restored https://www.tnb.com.my/announcements/power-supply-in-jb-almost-completely-restored

The power supply has been restored to respective affected areas in Johor after the damage to the Perling Main Intake Substation (PMU) yesterday.

However, AEON Bukit Indah, Paradigm Mall, and Country Garden shopping centres are currently utilizing their own standby generators.

“The three of the shopping complexes are estimated to have electricity fully restored from the grid tomorrow night.” said Senior General Manager, Distribution Network, Wan Nazmy Wan Mahmood.

“We regret this incident and understand the inconvenience caused to affected users. Our main focus is to restore power while doing the repair works .” said Wan Nazmy.

For the latest updates on the power outage, users in affected areas are advised to refer to our Facebook page TNB Careline or contact our TNB Careline at 15454.

14/12/2017 https://www.tnb.com.my/announcements/power-supply-in-jb-almost-completely-restored
Service Interruption for TNB Supply Chain Management System (SCMS) from 15th - 17th December 2017 https://www.tnb.com.my/announcements/service-interruption-for-scms-15-Dec-2017

Dear valued SCMS users,

We wish to inform that the TNB Supply Chain Management System will be temporarily interrupted for maintenance activities. The interruption will be on:

Start Date/ time            : Friday, 15th December 2017, 6.00 pm
End Date/ time              : Sunday, 17th December 2017, 7.00 am
Duration                         : 37 hours

We apologize for any inconvenience caused.



Pengguna SCMS yang dihormati,

Untuk makluman, sistem TNB Supply Chain Management System akan mengalami gangguan disebabkan oleh kerja-kerja penyelenggaraan pada tarikh dan waktu berikut:
Tarikh/ Masa mula             : Jumaat, 15 Disember 2017, 6.00 petang
Tarikh / Masa akhir            : Ahad, 17 Disember 2017, 7.00 pagi
Tempoh                                 : 37 jam

Segala kesulitan amatlah dikesali.

Terima kasih.

13/12/2017 https://www.tnb.com.my/announcements/service-interruption-for-scms-15-Dec-2017
System maintenance for service quality improvement 15th - 17th Dec 2017 https://www.tnb.com.my/announcements/system-maintenance-for-service-quality-improvement-15th-17th-dec-2017

Dear Valued Customers,

All TNB services including myTNB Self Service Portal, myTNB apps, TNB Payment Kiosk and Kedai Tenaga in UTC will be temporarily unavailable for system maintenance from 15 December 2017 (Friday), 6.00 pm until 17 December 2017 (Sunday), 7.00 am.

However, you can still pay your electricity bill via internet banking, Pos Malaysia or at PayQuick Kiosk.

If you require any further assistance, please call TNB CareLine at 1-300-88-5454.

We apologise for any inconvenience caused.

12/12/2017 https://www.tnb.com.my/announcements/system-maintenance-for-service-quality-improvement-15th-17th-dec-2017
TNB Botathon 2017 https://www.tnb.com.my/announcements/tnb-botathon-2017

ICT Innovation Department has conducted its very first iCON Hackathon on 7th November 2017.  Building on its momentum, we are embarking on a 2nd event, with the theme “Enhancing TNB Support Services using Chatbot” on 14-15th December 2017.


Chatbot is short for chat robot. It is a computer program mimics human conversation through voice commands and/or text chat.

Chatbot can serve as additional team members to the support team as it never sleep, are not tired of answering the same questions and performing repetitive tasks.

This way, customers get the immediacy of response and better experience while our support agents are freed up to do more complex and interesting work.


TNB Botathon is held to evaluate suitable platform for Chatbot development and for participants to showcase their capabilities.  It is open to System Integrators registered with Suruhanjaya Syarikat Malaysia (SSM).


Take on the challenge and be part of the iCON Hackathon series!  Pick a good idea and build us something awesome.

Registration is now open and will be close on 11th December 2017.


To find out more, please click on the link http://bit.ly/iconhackathon

04/12/2017 https://www.tnb.com.my/announcements/tnb-botathon-2017
TNB Celebrates Autopay and myTNB “Pay For Your Loved Ones” Campaign Winners https://www.tnb.com.my/announcements/tnb-celebrates-autopay-and-mytnb-pay-for-your-loved-ones-campaign-winners

Tenaga Nasional Berhad (TNB) has delivered the prizes to the lucky winners for TNB AutoPay  campaign, was undertaken to promote the payment of electricity bills through AutoPay service and mobile application, myTNB

29/11/2017 https://www.tnb.com.my/announcements/tnb-celebrates-autopay-and-mytnb-pay-for-your-loved-ones-campaign-winners
Do Not Trespass TNB’s Installations Areas https://www.tnb.com.my/announcements/do-not-trespass-tnbs-installations-areas

Tenaga Nasional Berhad (TNB) has warned the public not to trespass the TNB installations areas, including in line towers and substations as it could expose them to potential risk of an accident.

23/11/2017 https://www.tnb.com.my/announcements/do-not-trespass-tnbs-installations-areas