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Delivery Responsibility & Cost

Packaging and delivery costs are included in the purchase price unless otherwise specified on the Purchase Order. The responsibility for goods in transit rest with the supplier/contractors unless TNB agrees to other conditions in the Purchase Order.

Warehouses Addresses & Delivery Time

Each TNB facility has time schedule when deliveries are allowed. Please contact the relevant facilities to confirm the delivery time.

Three (3) working days before delivery, supplier shall fax notice of delivery to Regional Warehouse including information such as contract (purchase order), line details (catalogue number & description) and quantity to be delivered.

Suppliers are NOT allowed to change the delivery location unless specifically notified by the Regional Warehouse concerned. 

Failure to give notice could result in delays in receiving of material or refusal of acceptance.

All deliveries to Regional Warehouses (TNB Distribution Division) and Remote Locations are to be made during normal working hours as follows:

In case of emergencies, suppliers/contractors are to contact the Superintendent or his representative by telephone to make suitable arrangements for receipt of materials outside normal working hours.

Delivery Order

All delivery orders (D.O.) accompanying goods must state clearly the following:

1. Supplier/contractor's name
2. TNB purchase order and line number (i.e according to ERMS system)
3. Catalogue number
4. Description of material
5. Location for delivery
6. Unit of measure (e.g meters, sets, nos., kilograms etc)
7. Quantity
8. Number of drum (relevant to cables)
9. Serial number (relevant to transformers, switchgear, feeder pillars etc)

The relevant Factory Acceptance Report(s) should also be attached to the D.O.

Conditions for Acceptance at Regional Warehouse

1. Quantity & description of material must match contents stated in Delivery Order
2. Materials should be labeled with:
   • Brand name, model number, rating, size etc.
   • TNB catalogue number and TNB contract number
   • Expiry date of product (e.g. resin for pre-molded joint)
3. Items stored indoors - should be suitably packaged for storage on pallets & all boxes should be printed with description of contents
4. Items stored outdoors – should be weather proof and labeled/marked suitably

Authorised Visitors and Delivery Personnel

Visitors and Delivery Personnel must have visitor badges if they are to enter any of TNB’s buildings or facilities beyond the receiving areas or lobbies.

INCOTERMS 2000

Delivery terms for imported products shall be quoted in accordance with International Commercial Terms (INCOTERMS 2000). Amongst the commonly used INCOTERMS in TNB's contracts are:

• FOB – Free On Board

Supplier must load the goods on board the ship nominated by TNB, cost and risk being divided at ship’s
rail. Supplier must clear the goods for export.

• DDP – Delivered Duty Paid

This term means that supplier pays for all transportation costs and bears all risk until the goods have been delivered and pays the duty.

• DDU – Delivered Duty Unpaid

This term means that supplier delivers the goods to TNB to the named place of destination in the contract of sale. The goods are not cleared for import or unloaded from any form of transport at the place of destination. TNB is responsible for the costs and risks for the unloading, duty and any subsequent delivery beyond the place of destination.