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What to do when you have a broken streetlightPrint this page 

Common causes for broken street lights

  • Quality of light components e.g. burnt light bulb, damaged time-switch equipment etc.
  • Bad weather e.g. fallen trees
  • Third parties e.g. damaged underground cable, damaged poles due to road accidents etc.

 

To report on a faulty street lighting

You may go to Submit Feedback > Send To: Customer Service > Feedback Type: Street Light, where your report will be channeled directly to the TNB station concerned for further corrective action.
 
Alternatively, customers can also lodge a complaint by calling TNB Careline at 15454 or;

SMS to 15454

  1. Type L
  2. Send to 15454
  3. Follow the simple instructions