FOR POWER OUTAGE OR BREAKDOWN, PLEASE CALL 15454
FOR POWER OUTAGE OR BREAKDOWN,
PLEASE CALL 15454

TNB Recorded Lower Profit

27/11/2018

Kuala Lumpur, 27th November 2018 – Tenaga Nasional Berhad (TNB) today announced its financial results for Nine Months of Financial Year 2018 (9MFY2018). The Group recorded stable revenue of RM37.85 billion while the operating expenses (OPEX) stood at RM32.24 billion. The Group EBITDA was recorded at RM10.89 billion, with EBITDA Margin at 28.8%. The Group Profit after Tax or PAT was registered lower at RM3.90 billion, as compared to 9MFY2017 of RM5.18 billion.

TNB President and Chief Executive Officer, Datuk Seri Ir. Azman Mohd said: “For Financial Year 2018, we have recorded outstanding achievement in Customer Satisfaction Index (CSI) of 8.1, which is in the top quartile in the industry. We understand that moving forward, increasing the score will require us to consistently improve our services to the customers. Furthermore, TNB was also recently ranked 4th in the world by the World Bank’s Doing Business 2019 report, in ease of getting electricity. This recognition measures the procedures, time and cost required for a business to obtain a permanent electricity connection, reliability of supply and transparency of tariffs index.”



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