STREETLIGHTS APPLICATION

How to apply

A customer may apply for street lighting from the local authorities. The monthly charge for street lighting may be borne by these authorities if their consent is secured. For customers who wish to apply for street lighting under their own name, a connection charge will be imposed. A monthly charge of RM10.00 will also be included in the customer’s account. Customer may go to the nearest Pusat Khidmat Pelanggan for more information on the connection charges.

Apply for new street lights

Application for street lighting is divided into three:

 
1. Application by local authority / government
 
2. Application by developer
 
3. Application by individuals

Application by developer

   
• Step 1: Appoint consulting engineers and electrical contractors who are registered with the Energy Commission
 
• Step 2: Application is made together with the application of electricity supply for new housing development,accompanied by detailed information on the burden of the proposed street lighting as approved by the local authorities

Application by individuals and local authorities / government For application by individuals, customer must be registered with TNB. Installation of street lights are divided into:

 
1. Installation of street lighting on existing TNB poles
   
• To submit application form at Pusat Khidmat Pelanggan
2. Installation of street lighting on new /additional poles
   
• Applicant to bear full cost for the installation

Relocation of street lights

Customers may apply in writing to TNB and attach the Electricity Pole Location Plan (existing and relocation). The customer is liable to pay for the relocation charges. Customers may refer to the nearest Pusat Khidmat Pelanggan for more information.

Charges and Tariff Rates

“Street Lighting Consumer” means a consumer lighting up public roads, highways and bridges excluding tolled roads and highways.

“Neon & Floodlight Consumer” means a consumer lighting up neon and floodlight installations for roadside advertisements, billboards, buildings, traffic lights, signages, bus-stops and telephone kiosks or for decorating the facade of buildings. For this purpose, the consumer must install facilities for separate metering system and pay full installation costs incurred by TNB to provide the supply.

Types of TNB Streetlights

Street lights owned by TNB are commonly installed on TNB concrete poles with overhead lines attached to them. They can be easily identified – each pole has the TNB logo, corporate colors (blue and red) and its pole reference number.

Streetlights not owned by TNB

Some streetlights are owned by the street or highway developer such as Plus, Grand Saga, NKVE etc.

Some others are owned by local authorities/ municipal council such as Subang Jaya Municipal Council (MPSJ), Petaling Jaya Municipal Council (MPPJ) etc.

These streetlights are usually galvanized, such as decorative lights or single-arm/double-arm streetlights.

What to do when you have a broken streetlight

Common causes for broken street lights

   
• Quality of light components e.g. burnt light bulb, damaged time-switch equipment etc.
 
• Bad weather e.g. fallen trees
 
• Third parties e.g. damaged underground cable, damaged poles due to road accidents etc.

To report on a faulty street lighting

You may go to Submit Feedback > Send To: Customer Service > Feedback Type: Street Light, where your report will be channeled directly to the TNB station concerned for further corrective action. Alternatively, customers can also lodge a complaint by calling TNB Careline at 15454 or; SMS to 15454

 
• Type L
 
• Send to 15454
 
• Follow the simple instructions