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  Back to Solar

FREQUENTLY ASKED
QUESTIONS

Find answers about solar photovoltaic system and
TNB solar promotion on the fly.

CONTACT US
  Back to Solar

FREQUENTLY ASKED
QUESTIONS

Find answers about solar photovoltaic system and
TNB solar promotion on the fly.

Tell me more about Solar PV System

There is a possibility that the solar production is more than your energy consumption. Excess energy generation will flow to TNB grid. If you are under Net Energy Metering Scheme, we will buy the excess energy and credit back to your electricity account.

Malaysia is blessed with rain all year round. Rain will wash away the dirt on the solar pv system. Nonetheless, we recommend periodic inspection by solar service provider to ensure all in good condition. If you opt for TNB Solar Leasing or TNB Solar Energy Purchase, we will take care of the system for you throughout the contract period so you don't have to worry about it. For direct ownership, we offer periodic maintenance package so you can sleep peacefully at night.

Typical life span of solar pv panels is 25 years or more and 5 to 10 years for the inverter. Typically, the manufacturer will guarantee performance of the solar pv panels for 25 years. This guarantee however, does not cover poor performance due to damages such as vandalism, hail or theft. The guarantee also does not cover poor workmanship. Hence, it is important that you choose good and reliable solar installer. Do check out TNB solar solutions for your home, office or business.

We cannot emphasize more on the importance of choosing qualified solar pv installer. Quality material, good installation and maintenance ensure that your solar pv system is safe. In addition, please ensure only solar experts handle your solar pv system. Do not try to do-it-yourself.

I have heard of Net Energy Metering. What is it actually?

NEM or Net Energy Metering is a mechanism for you to use solar energy that you produced for your own consumption. The excess energy generated will be exported to TNB grid and will be turned to credit that may be used to offset part of the electricity bill. Visit www.seda.gov.my for more information

No it is not. FiT or Feed-in Tariff is a mechanism for granted selected customers to export all solar energy produced to TNB grid and the quota has long been fulfilled for solar. The main difference is NEM mechanism allows you to generate your own energy and use it to reduce electricity bill. You can sell the excess energy to TNB and we will offset it in the next electricity bill.

You can apply NEM quota directly from SEDA. If you join any of TNB solar solution, we will take care that for you

I would like to know more about benefits of going solar

Yes. Typical saving is between 10-15% depending on your pv size, financing option, actual solar energy production and system performance. Check out our solar calculator to estimate how much saving you can get by going solar.

Many factors determine solar energy production. For example, if there is shading on your roof due to tall building or trees, this will reduce the amount of your solar energy production. Cloud and rain will also reduce how much energy being produced.

If you are a business owner, you are eligible for Investment Tax Allowance (Check out MIDA website). However, this is only applicable if you finance your solar project either through cash, loan or lease and not through Solar Energy Purchase.

I would like to apply for TNB Solar Solution

It is easy. Click on Get Free Consultation, drop your particulars and we will take care the rest for you.

Sure. That will bring sunshine to their home

Not yet for now. We are working towards making that happen.

Once we receive your registration, we will check site suitability. When we know all in good condition, we will install the solar.

Yes, it will be good to include solar installation work in the construction plan

We provide 25 years of solar PV module of performance guarantee, 10 years of solar PV module and product warranty, 2 years of free maintenance package (for cash/credit card purchase), 1 year of workmanship warranty, and 24/7 free maintenance throughout contract period for solar leasing and solar energy purchase options.

Tell me more about financing options available to me

This is zero cash upfront option. You will pay monthly fixed amount of the solar pv system cost to TNB after which you will own the system. The monthly installment will be reflected in your monthly electricity bill. We offer up to 10 years installment. This is just like buying smart phones with your service provider under installment scheme.

No problem. TNB solar solution is designed to be flexible and maximize your property's resale value. When you move or decide to sell your house, you have three choices:

  1. Transfer the agreement at no charge to the new homeowner. We will continue to provide our solar solution to the new owner.
  2. Purchase the system.
  3. Transfer the system to your new home at a cost

This is zero cash upfront payment. You will only pay for solar energy produced by the solar pv system at prevailing solar rate during the term of contract. Typical contract ranges from 20 to 25 years. Upon contract expiry, the solar pv system belongs to you.

No problem. TNB solar solution is designed to be flexible and maximize your property's resale value. When you move or decide to sell your house, you have three choices:

  1. Transfer the agreement at no charge to the new homeowner. We will continue to provide our solar solution to the new owner.
  2. Purchase the system.
  3. Transfer the system to your new home at a cost

Need help to decide which TNB Solar Solution is for you? Our responsibility is to explain the details and benefits of each solution, whether it is purchase, energy purchase or leasing of a system. We’re happy to help you make the best decision to suit your need.

TNB Solar Energy Purchase TNB Solar Lease TNB Solar Cash Purchase
Upfront cost required Zero Zero Yes
Payment Monthly (based on units generated) Monthly (Fixed) One time payment or monthly if financed by bank
System ownership Owned by TNB throughout contract period Owned by TNB throughout contract period You own the system
Contract term 21 to 25 years 3 to 10 years Not applicable
Qualify for Renewable Energy Credits No No Yes
Qualify for government tax incentives No No Yes
Fully warrantied Yes Yes Yes
Performance guarantee Yes Yes Yes

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