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Powering the nation for over a decade, Tenaga Nasional Berhad (TNB) is the largest electricity utility company in Malaysia with estimated RM71.4 billion worth in assets. Committed to providing service excellence, our Company is listed on the main board of Bursa Malaysia and employs approximately 28,000 staff to serve a customer base of over seven million in Peninsular Malaysia & Sabah. Today, TNB continues to lead the effort in fostering economic growth & social development in the country.

Recognised for its outstanding performance, regionally & globally, TNB's core businesses comprises of generation, transmission & distribution of electricity. With a total installed generation capacity of about 12,000 MW (including SESB & Kapar Energy Ventures), TNB is trusted for delivering reliable & efficient products & services. In Peninsular Malaysia, TNB contributes to 55 per cent of the total industry capacity through six thermal stations & three major hydroelectric schemes. In addition, TNB manages & operates the National Grid, a comprehensive transmission network that is also interconnected to Thailand & Singapore.

Meanwhile, employees' competencies are continuously enhanced through structured programmes to ensure topmost proficiency, earning TNB remarkable reputation; TNB is ranked 100 from a list of 250 power companies worldwide for the "Power Company of the Year" in the 2008 Platts Global Energy Awards. In addition, TNB was also the proud winner for The Prime Minister's Industry Excellence Award for 2007. This annual national quality award is given to organisations in the private sector in recognition for their excellent achievement in quality management.

Passionate at what we do, TNB through its subsidiaries, has been successful in other diversified activities, which include manufacturing transformers, high-voltage switchgears & cables as well as in the provision of professional consultancy services.

In TNB, we believe that educating & inspiring leaders is fundamental in achieving a brighter future; hence, Universiti Tenaga Nasional (UNITEN) is aimed at producing outstanding individuals in various fields. A major part of the Company's corporate social responsibility in education, sponsorships and contributions, is channeled through our trust foundation – Yayasan Tenaga Nasional.

As a responsible corporate citizen, TNB also places great emphasis on its engagement with the community to ensure society gains and benefits from our efforts.

TNB Vision

"To Be Among the Leading Corporations in Energy and Related Businesses Globally"

TNB Mission

"We Are Committed to Excellence in Our Products and Services"

TNB Shared Values 

Integrity

  • Principle 1 : Adhere to all set rules, regulations and guidelines
  • Principle 2 : Perform to our best ability with very high standards whilst continuously improving the quality of our services  
  • Principle 3 : Adopt an open and honest attitude in all aspects
  • Principle 4 : Deliver products and services to customers as pledged
  • Principle 5 : Have pride in contributing towards TNB’s success

Customer Focus

  • Principle 1 : Deliver high quality products and services at par with premier international corporate bodies
  • Principle 2 : Provide best possible services to customers
  • Principle 3 : Realize that customer support is important to TNB
  • Principle 4 : Understand customers needs and to fulfill to the best of our capability
  • Principle 5 : Retain customers loyalty by continuously monitoring their needs

Business Excellence

  • Principle 1 : Show our commitment to operate competitively
  • Principle 2 : Strive to acquire the relevant knowledge and skills
  • Principle 3 : Conduct our businesses in a timely and effective manner
  • Principle 4 : Build and practice team spirit
  • Principle 5 : Be sensitive towards TNB financial performance
  • Principle 6 : Benchmark ourselves against market leaders in our effort for continuous improvement

Caring

  • Principle 1 : Conduct our business with TNB’s interests in mind
  • Principle 2 : Acknowledge employees contribution and be sensitive to their needs
  • Principle 3 : Assist employees to develop their potentials
  • Principle 4 : Serve our customers and fellow employees in the same way we would like to be treated 
  • Principle 5 : Always be sensitive to the needs of the society and the environment
  • Principle 6 : Undertake social obligations without jeopardizing TNB’s interest

 

   1. Integrity

          * Principle 1 : Adhere to all set rules, regulations and guidelines
          * Principle 2 : Perform to our best ability with very high standards whilst continuously improving the quality of our services  
          * Principle 3 : Adopt an open and honest attitude in all aspects
          * Principle 4 : Deliver products and services to customers as pledged
          * Principle 5 : Have pride in contributing towards TNB’s success

   2. Customer Focus

          o Principle 1 : Deliver high quality products and services at par with premier international corporate bodies
          o Principle 2 : Provide best possible services to customers
          o Principle 3 : Realize that customer support is important to TNB
          o Principle 4 : Understand customers needs and to fulfill to the best of our capability
          o Principle 5 : Retain customers loyalty by continuously monitoring their needs

   3. Business Excellence

          * Principle 1 : Show our commitment to operate competitively
          * Principle 2 : Strive to acquire the relevant knowledge and skills
          * Principle 3 : Conduct our businesses in a timely and effective manner
          * Principle 4 : Build and practice team spirit
          * Principle 5 : Be sensitive towards TNB financial performance
          * Principle 6 : Benchmark ourselves against market leaders in our effort for continuous improvement

   4. Caring

          o Principle 1 : Conduct our business with TNB’s interests in mind
          o Principle 2 : Acknowledge employees contribution and be sensitive to their needs
          o Principle 3 : Assist employees to develop their potentials
          o Principle 4 : Serve our customers and fellow employees in the same way we would like to be treated
          o Principle 5 : Always be sensitive to the needs of the society and the environment
          o Principle 6 : Undertake social obligations without jeopardizing TNB’s interest