FOR POWER OUTAGE OR BREAKDOWN, PLEASE CALL 15454
FOR POWER OUTAGE OR BREAKDOWN,
PLEASE CALL 15454

Customer Charter

 

We’re here to make your life brighter.

You are at the heart of all we do

So we’re committed to:

  • Providing your electricity supply in timely, efficient manner
  • Notifying you in advance of planned maintenance work
  • Offering efficient metering services
  • Showing you your energy usage with easy-to-read bills
  • Ensuring an uninterrupted electricity supply at your premises

We want to hear from you, too

So we’re committed to:

  • Answering your calls quickly
  • Responding swiftly to your enquiries and concerns
  • Serving you promptly at our customer service centre
For more information, please visit www.tnb.com.my
Terms and Conditions apply.
To view the Customer Charter e-booklet, please click here