FOR POWER OUTAGE OR BREAKDOWN, PLEASE CALL 15454
FOR POWER OUTAGE OR BREAKDOWN,
PLEASE CALL 15454

COMMERCIAL & INDUSTRIAL

For our Commercial & Industrial Customers

If you’re a commercial consumer, check out the relevant information below. This section contains information such as what makes a commercial consumer and our CARE program, which is an initiative to help us form better partnerships with you. Also read up about the Bulk Payment system to learn how to pay in bulk and save on time. Lastly, the Bulk Supply Interconnection Guideline has information on interconnections to electrical transmission installations.

COMMERCIAL CONSUMER

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Industrial consumers can refer here for more information on pricing and special industrial tariffs, which helps eligible industrial consumers enjoy lower rates. There is also information on what makes an industrial consumer, and the Prime Program, which helps improve customer service for consumers paying a lot on electricity bills.

INDUSTRIAL CONSUMER

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This section is on TNB’s pricing and tariffs for industrial consumers. Read on for more information on Commercial Tariffs and Industrial Tariffs. There is also a section on tariffs for Mining, as well as the Specific Agriculture Tariff. Lastly, get information on TNB’s Top-Up and Standby Services regarding Co-Generators.

PRICING & TARIFFS

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Maximum demand is the highest level of electrical demand monitored in a particular period usually for a month period. In this section you will find information regarding Maximum Demand, such as why TNB charges for it, and how you can calculate your MD. There is also a section on whether MD can be excluded, and steps you can take to reduce your MD charges.

MAXIMUM DEMAND

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Housing developers and electrical contractors may browse here for information regarding housing development, such as electrical systems and SLAs. Read about TNB’s Electricity System, and the SLA between TNB and housing developers. You can also find out how you can register as a TNB Electrical Contractor. Lastly, there is also a handbook on Electricity Supply Application.

SUPPLY APPLICATION

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View special industrial discounts and rebates in this section. Learn how you can get discounts and offers for certain groups, such as welfare organizations and institutions of learning. There is also useful information on the Off-Peak Tariff Rider, a scheme to help medium voltage commercial and industrial consumers. Lastly, the Sunday Tariff Rider section has information on the scheme for medium or high voltage industrial customers. Don’t miss out!

DISCOUNTS, REBATES & OFFERS

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Familiarize yourself with the various charges and penalties. In this section you can read up on connection charges, deposit for charges, Connected Load Charges (CLC), and Power Factor Surcharge. There is also information on electrical welding equipment and the surcharge for temporary electricity supply. Be better informed so you can avoid unnecessary costs.

CHARGES & PENALTIES

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Besides being kinder on the environment, prudent and efficient use of electricity will also be kinder to your business, saving you money and bringing you more profits. Here are some tips to reducing your business’ electricity consumption. Read about how you can improve your power factor to help you save. There is also information on scheduling your operations during off-peak hours. Finally, check on some tips to help you save energy.

ENERGY SAVINGS AT WORK

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Power Quality or Voltage Quality refers to the changing of the perfect sinusoidal voltage waveform to nonsinusoidal or distorted voltage waveform. In this section you can read up on how to manage your Power Quality better. Do check out the helpful FAQ on Power Quality and get to know how Power Quality is defined based on technical standards.

POWER QUALITY

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Browse the latest from TNB’s newsletter. In this section, you can find all the information regarding TenagaLink, which is the monthly newsletter by TNB. It contains all the latest news within the organization, businesses, as well as all related product and service information. Be sure you don’t miss out on it.

TENAGALINK

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The Grid and Distribution Code is a regulatory instrument used to coordinate various electricity supply activities of the electricity producer, operator, distributor and the consumer. Read more below to find out about the history of the Grid and Distribution Code. There is also information on the structure of the Power System, and the Electricity Industry Structure. Finally, you can read up on the Grid Code divisions.

MALAYSIAN GRID CODE

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Information regarding Power Factor and how it applies efficient energy usage. You can read up on what Power Factor actually is, and why maintaining a high Power Factor is important for you. Finally, we provide some steps you can take to improve your Power Factor level.

POWER FACTOR

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