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1% Late Payment Penalty Charge

When it is imposed

  • The penalty charge will be imposed if payment is made later than 30 days after the bill date

How it is calculated

  • The amount is calculated based on 1% (simple interest) of the outstanding bill amount, multiplied by number of days outstanding. For example:

    Total billed amount: RM1,000.00
    Bill date: 1 May 2010
    Date of payment: 10 June 2010

    Days outstanding = 10 days
    Penalty charge = 1000 x 1% x 10/30 = RM3.33

Waivers

  • This penalty cannot be waived unless proven to be an administrative error on TNB's part.

How to Avoid it

  • Please pay your bill within 30 days from the bill date.

 

 

50% Additional Estimate Surcharge

 

It is a surcharge for bill estimation type E (Estimate) for the third time and so on.

Surcharge is imposed when our meter readers cannot perform meter readings at customer premise, due to locked door, or when the estimated Bill E have been issued for the third time.

Surcharge is imposed on the estimated Bill E for the third and so on. It is 50% of the total RM (based on units of use).

For example, total charge for the 200kWh is RM43.60;
Additional estimate surcharge is 50% x RM43.60 = RM21.80