At TNB, our commitment to ethical excellence remains unwavering. Together, we build a future grounded in trust, transparency, and unparalleled ethical standards.
We deeply value the trust extended to us by our customers, employees, and stakeholders. We take pride in being the lifeline that delivers reliable energy to homes and businesses around the clock. Our commitment goes beyond providing power; it extends to ensuring sustainable and responsible operations aligned with the highest ethical standards. We understand that our stakeholders place their trust in us not only for sustainable and responsible operations but also for a promise of integrity and ethical conduct.
The rigorous audits we undergo are more than just checkpoints; they are proof of our steadfast commitment to upholding ethical standards. In our relentless pursuit of excellence, TNB has proudly achieved ISO 37001 certification for Anti-Bribery Management System (ABMS), a symbol of our unwavering dedication to the highest ethical standards. This achievement is the result of the successful implementation of the TNB Corporate Integrity Management System (TCIMS), which serves as the guiding framework, governing our business conduct and ensuring ethical behaviour at every turn. This is a testament to our commitment to ethical conduct across every aspect of our business operations.
In the face of challenges, we rise to the occasion. We embrace them to uphold the trust our community places in us. Our resolute commitment to Business Ethics Policies and Practices is reflected in regular audits and risk assessments across Divisions, Departments and Subsidiaries. These evaluations go beyond compliance; they pinpoint areas for improvement, swiftly address discrepancies, enhance ethical performance, and ensure transparency and accountability.
Our evaluations serve four key strategic aims:
Identify Areas for Improvement
We strive for continual enhancement by pinpointing areas where our practices can evolve and excel.
Promptly Address Discrepancies
Transparency is our commitment, and any identified discrepancies are swiftly rectified, reinforcing our accountability.
Enhance Ethical Performance
Beyond mere compliance, our goal is perpetual improvement in ethical performance, ensuring we exceed expectations.
Transparency and Accountability
We operate with openness, ensuring stakeholders can trust in our commitment to transparency and accountability.
Our stakeholders are at the forefront of our minds throughout this process. We understand that their trust is our greatest asset, and we are dedicated to not just meeting but surpassing their expectations. They can rest assured that TNB doesn't just meet expectations; we exceed them, building a future grounded in unwavering trust and elevated ethical standards.
| Audit / Assessment | Financial Year | Total | |||
|---|---|---|---|---|---|
| FY2020 | FY2021 | FY2022 | FY2023 (as of Sep 2023) |
||
| Number of ABMS Audit Completed (Division/Department) | 22 | 16 | 20 | 20 | 78 |
| Number of Fraud Risk Assessments Completed (Division / Department) | 21 | 21 | 21 | 21 | 84 |
| Number of Fraud Risk Assessments Completed (Subsidiary) | 16 | 16 | 16 | 16 | 64 |
Note: Changes in the number of ABMS completed is due to TNB’s organization structure review
Annually, the results of our comprehensive audits take centre stage at the Integrity Council and the Board Integrity Committee (BIC). These platforms not only showcase the outcomes but also serve as opportunities for gaining insights into our ethical performance. They provide a collaborative space for constructive feedback, aimed at continuously refining and improving our business operations.
United in purpose, we are committed to delivering our best to all stakeholders, forging ahead with confidence into a future that is both better and brighter.