Creating conducive workplace
In TNB, our people stand at the core of our operations. Their efforts and diligence in contributing towards TNB’s aspirations whilst upholding company values are highly appreciated.
In the countries where we operate, we comply with all relevant labour laws and we support the rights of freedom of association and collective bargaining. Additionally, our executive and non-executive employees’ rights are well-protected through our unions, which enable us to provide better working conditions. We uphold human rights by treating all employees with respect and have zero tolerance for discrimination, harassment, or bigotry, ensuring fair and humane treatment of everyone.
In connection with the gazettement of the Amendment to the Work Act 2022 which enforced on 1 January 2023, TNB has conducted the Flexible Working Arrangement under the TNB Ways of Working (TWoW) initiative for the entire company starting January 2023. Three (3) key elements of TWoW implementation are flexible and hybrid working location (WIO & WFH), flexible and staggered working hours, as well as smart casual dress code. This matter is subject to the operational requirements of each department and based on three (3) work personas: (1) employees working in the office, (2) employees working in the field and (3) employees working in front of customers.
Leadership Development
At TNB, we value the retention and attraction of good talent. To support employees in working as effectively and efficiently as possible in line with TNB’s business strategic objectives and goals, we developed TNB Performance Management as an integrated and continuous approach. In promoting healthy and constructive relationships between immediate managers and subordinates, performance discussions are mandated throughout the management cycle. Through these discussions, employees are empowered to constantly strive for improvement, measure progress and work towards achieving better career progress.
Our approach in managing and nurturing our human resources:
- Talent attraction, recruitment and retention is vital to build a strong workforce pipeline
- We offer employees a competitive benefits package to maintain employee morale and attract and retain talent
- Hiring of gig workers (On Demand Free Agents)
- Employee engagement for open communication and sharing of different perspectives
- Using digital platforms to attract talented workforce
Our learning and development initiatives developed to enhance existing talent:
- Division Academies
- Upskilling & Reskilling Programmes
- Digital Skills Training
- TNB Leadership Development
Diversity And Inclusion
TNB embrace diversity and inclusivity among the employees, as part of our human rights efforts. This allows us to gain perspectives from different viewpoints, enabling our employees to feel trusted and appreciated for their ideas, presence and contributions to the organisation regardless of their age, gender, religious affiliation and disability.
Diversity and inclusion are specifically highlighted in the new TNB Identity. It is stipulated in one of the TNB Core Values which is Collaborative, where we embrace diversity and inclusivity and value outside in perspectives. This reflects its importance for TNB, now and moving forward by leveraging a greater variety of perspectives and more comprehensive viewpoints, as well as talents that enable us to have higher flexibility in adapting to dynamic markets, as well as promoting creativity and innovation. We also want to ensure our diversity and inclusivity efforts empowers our people to feel that their ideas, presence and contributions are truly valued, regardless of their position or entities in the organisation, to deliver and contribute towards TNB’s greater good.
Health Safety & Wellbeing
The health and safety of our employees is our single biggest priority. Ensuring their personal well-being facilitates higher workplace productivity and builds their sense of confidence and security. Safeguarding the lives of both our employees and contractors through robust occupational safety and health systems and best practices is one of our top priorities. We strongly advocate and implement strong safety standards to prevent occurrence of work-related injuries and illnesses, as well as to achieve our targets of having zero fatality at the workplace and maintaining our Lost Time Injury Frequency (LTIF) rate at below 1.0. We are also well prepared in dealing with emergency situations that may cause potential impact to health, safety as well as the environment. We consistently seek to uphold high safety standards, as reflected in various accident prevention programmes and progressive certifications in some of our core divisions.
In FY2022, we conducted an internal survey to evaluate TNB’s integrity practices, which received a high level of participation from 19,989 staff members.
As part of our commitment towards Environmental, Social & Governance (ESG) initiatives, TNB encourages our employees to lead an active lifestyle that will nurture good health, promote work-life balance and overall well-being. Various wellness initiatives conducted for our employees such as:
- Basic health screening for all our employees nationwide to monitor their health status.
- Subscription to the BookDoc mobile application to encourage employees to be active by tracking their daily steps.
- Anugerah Piala Presiden - An annual TNB-wide awards ceremony to reward top steppers in various categories.
- Wellness Wednesday programmes in collaboration with our panel hospitals on health-related topics.
- Empower Your Health programmes to encourage a healthy lifestyle among TNB employees.
In recognition of our commitment and initiatives to improve our employees' well-being, TNB has won Gold in the Activ@Work Challenge Perkeso Award for three (3) consecutive years in a row. This award is presented by the Social Security Organisation (PERKESO).