Energy is critical to national security, which is why our assets are classified as Critical National Information Infrastructure (CNII). To ensure this infrastructure is maintained and protected, we have adopted a holistic Asset Management Plan with ISO 55001:2014 Asset Management certification. It provides TNB with the roadmap to achieve the greatest value from physical assets by optimising cost, risk and performance across the asset lifecycle.

At TNB, our Business Continuity Management (BCM) Framework has been designed to provide a structured approach in managing business continuity in TNB Group. Our system enables us to respond decisively and effectively in a crisis, ensure continuity of essential services while protecting human life, and safeguard our assets and the environment.

If there’s one thing the past year has taught us, it’s that we must always prepare for the worst. Every TNB power plant requires an ERP to ensure their resilience in avoiding disruption to the power generation business. The effectiveness of ERP is measured by the ability of the emergency management team to carry out a timely and appropriate response. All power plants are required to design, implement and conduct regular tests on the effectiveness of their ERP through drills against various plant-specific emergency scenarios.

Cyber Security is vital to the uninterrupted power supply from our power transmission system. At TNB, our cyber security governance is designed to strengthen our defence against cyber threats, with committees specifically tasked to oversee policies, mitigation actions, and response plans. We are safeguarded by our Cyber Security Operation Model (CSOM) and are ISO 27001:2013 Information Security Management System certified. We conduct regular audits at the National Load Despatch Centre on relevant critical infrastructure.

Innovation and digitalisation are the watchwords to help us strengthen our business infrastructure and improve operational resilience. We are moving towards greater technology integration to deliver increased flexibility and develop products and services that are more accessible to our customers. The implementation of the Grid of the Future involves the digitalisation of our grid system to accommodate and meet emerging industry demands.