Tenaga Nasional Berhad

Upholding a Strong Sense of Integrity

A CULTURE OF INTEGRITY

Excellence is a requirement at TNB, not an expectation. We instil a culture of excellence amongst our people throughout the organisation. This is supported by our five principles of integrity:

Adhere to all rules and regulations
Perform to our best ability with very high standards whilst continuously improving the quality of our services
Adopt an open and honest attitude in all aspects
Deliver products and services to customers as pledged
Have pride in contributing towards TNB’s success

Complying with local and international standards, we have zero tolerance for bribery and corruption. We have retained our ISO 37001:2016 Anti-Bribery Management System certification and are also implementing TNB Corporate Integrity Management System (TCIMS) across the Group to drive an integrity-based culture. TCIMS supports our internal integrity culture by enabling us to prevent, detect, and respond to bribery or corruption in compliance with anti-bribery laws.

3 CORE VALUE BEHAVIOURS

At TNB Group, we maintain high standards of integrity and go beyond compliance to establish a culture of excellence and integrity, which is ingrained as a Core Value in our TNB Reimagining Culture initiative.

These values are:

Uphold the highest ethical standards and do what is right, all the time

Fair, honest and transparent in everything we do

Always seek to achieve mutual benefit for the country, company and customers

Key initiatives:

Zero-tolerance rule
TNB’s Risk Management Framework
TNB Corporate Integrity Management System (TCIMS) and Anti Bribery Management System (ABMS) Implementation (ISO 37001 Certified)
Three (3) Integrity Mandatory Requirements - All employees are required to sign the Integrity Pledge, declare any conflict of interest and complete the Integrity E-Learning Module on annual basis.
Collaboration with the Malaysian Anti-Corruption Commission (MACC)
Integrity Engagement Programme (IEP)
TNB Integrity Health Index (IHI)