FOR POWER OUTAGE OR BREAKDOWN, PLEASE CALL 15454
FOR POWER OUTAGE OR BREAKDOWN,
PLEASE CALL 15454

Notice: Reopening of TNB Kedai Tenaga and Self-Service Payment Kiosk in Perlis, Kedah, Penang, Perak, Kelantan, Terengganu, Pahang, Johor, Melaka, and Putrajaya/Cyberjaya (Except UTC)

Services offered at Kedai Tenaga:

  1. Payment of electricity bills and other utility bills
  2. Electricity supply application
  3. Enquiries on billing and others
  4. Advisory services on electrical fixtures, wiring and safety
  5. Advice on effective and safe use of electricity

Operation hours:

In states observing Sunday as the rest day:

Service Day Operation Time
Payment & Service Counter Monday - Friday Temporarily Closed
Self Service Kiosk (Payment, Billing Status & Print Bill) Daily

In states observing Saturday as the rest day:

Service Day Operation Time
Payment & Service Counter Sunday - Thursday Temporarily Closed
Self Service Kiosk (Payment, Billing Status & Print Bill) Daily

For Kedai Tenaga Pusat Transformasi Bandar - UTC Kuala lumpur, UTC Melaka, UTC Pahang, UTC Perak :

Service Day Operation Time
Payment & Service Counter Monday - Friday Temporarily Closed
Saturday - Sunday
Self Service Kiosk (Payment, Billing Status & Print Bill) Daily

For Kedai Tenaga Pusat Transformasi Bandar - UTC Johor, UTC Kedah:

Service Day Operation Time
Payment & Service Counter Sunday - Thursday Temporarily Closed
Friday - Saturday
Self Service Kiosk (Payment, Billing Status & Print Bill) Sunday - Thursday
Friday - Saturday

Select nearest location