FOR POWER OUTAGE OR BREAKDOWN, PLEASE CALL 15454
FOR POWER OUTAGE OR BREAKDOWN,
PLEASE CALL 15454

Services offered at Kedai Tenaga:

  1. Payment of electricity bills and other utility bills
  2. Electricity supply application
  3. Enquiries on billing and others
  4. Advisory services on electrical fixtures, wiring and safety
  5. Advice on effective and safe use of electricity

Operation hours:

In states observing Sunday as the rest day:

Service Day Normal Operation Time New Operation Time (Starting 24 June 2019)
Payment & Service Counter Monday - Friday 9.00 am - 4.00 pm 8.00 am - 5.00 pm
Saturday - 8.00 am - 5.00 pm
Self Service Kiosk (Payment, Billing Status & Print Bill) Daily 8.15 am - 10.00 pm 8.15 am - 10.00 pm
Self Service Kiosk *Taman Melawati (KL), Jalan Anson & Bayan Baru (Pulau Pinang) Daily 8.15 am - 12.00 am 8.15 am - 12.00 am

In states observing Saturday as the rest day:

Service Day Normal Operation Time New Operation Time (Starting 23 June 2019)
Payment & Service Counter Sunday - Thursday 9.00 am - 4.00 pm 8.00 am - 5.00 pm
Saturday - 8.00 am - 5.00 pm
Self Service Kiosk (Payment, Billing Status & Print Bill) Daily 8.15 am - 10.00 pm 8.15 am - 10.00 pm

For Kedai Tenaga Pusat Transformasi Bandar - UTC Kuala lumpur, UTC Melaka, UTC Pahang, UTC Perak :

Service Day Normal Operation Time New Operation Time (Starting 24 June 2019)
Payment & Service Counter Monday - Friday 8.30 am - 5.00 pm 8.00 am - 5.00 pm
Saturday 8.30 am - 1.00 pm 8.00 am - 5.00 pm
Self Service Kiosk (Payment, Billing Status & Print Bill) Monday - Friday 8.00 am - 5.00 pm 8.00 am - 5.00 pm

For Kedai Tenaga Pusat Transformasi Bandar - UTC Johor, UTC Kedah:

Service Day Normal Operation Time New Operation Time (Starting 24 June 2019)
Payment & Service Counter Sunday - Thursday 1.00 pm - 5.00 pm 1.00 pm - 5.00 pm
Friday - Saturday 8.30 am - 1.00 pm 8.00 am - 5.00 pm
Self Service Kiosk (Payment, Billing Status & Print Bill) Sunday - Thursday 1.00 pm - 10.00 pm 1.00 pm - 10.00 pm
Friday - Saturday 8.00 am - 5.00 pm 8.00 am - 5.00 pm

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