Resumption of Meter Reading Operation in Staggered Basis
Meter reading operations and rendering of bills will resume from 15th May 2020 starting with green zone states namely Perlis, Penang, Kedah, Perak (except Sri Manjung) and Kelantan. Customers will gradually receive actual bills where adjustments will be made to the previous estimate bills to reflect actual usage.
In states where meter reading operation is yet to be resumed, residential customers who would prefer to get bill with actual reading can activate Self Meter Reading services via myTNB portal or app. For more info, visit myTNB portal.
TNB would like to reaffirm that we will constantly work towards the convenience and comfort of our customers.