Discounts & Offers
Mining Industry
Customers in the mining tariff category are entitled to a 25% discount on their monthly bills.
“Mining Consumer” refers to consumers whose electricity consumption is mostly for extracting minerals including dredging activities. Supporting document from Minerals and Geoscience Department, Ministry of Natural Resources and Environment is required.
Welfare Organizations
Welfare organizations are eligible to a 10% discount on their monthly bills.
Welfare institutions such as orphanage and elderly home, home for the blind and disable, spastic’s center that are fully funded and administered by Ministry of Women, Family and Community Development or such institutions with source of income funded by public donation are eligible to a 10% discount on their monthly bills.
Institutions of Learning
All government and private institutions of learning which are fully or partly funded by the government and normally administered by Ministry of Education are eligible to a 10% discount on their monthly bills.
The following institutions are not eligible for the 10% discount;
- Private institutions of learning without any aid from the government
- Training institutions such as police academy, fire brigade academy, nursing college and bank training center etc.
Places of Worship
Places of worship registered under Registrar of Societies and/or it’s respective religious governing body such as State/Federal Islamic Religious Council/Department, Malaysian Buddhist Association, Malaysian Hindu Sangam, Sikh Naujawan Sabha, Sikh Youth Movement, Buku Panduan Katholik and Buku Panduan Gereja Malaysia dan Brunei are entitled to a 10% discount on their monthly bills.
Customers may contact respective TNB office for further enquiries or application
Terms and conditions applies.
XOff-Peak Tariff Rider
The Off Peak Tariff Rider (OPTR) scheme is offered to all medium voltage commercial and industrial customers who are currently not enjoying any off-peak usage tariff rates. These are:
- Medium Voltage General Commercial Tariff C1
- Medium Voltage General Industrial Tariff E1
- Medium Voltage Special Industrial Tariff E1s
Customers enrolled in the OPTR scheme will enjoy a 20% discount on electricity usage during off-peak hours (10.00 p.m. to 8.00 a.m.) every day if their load factor for the month is greater than their 6 months average load factor. Visit a Customer Service Centre near you and sign up today!
How This Affects Your Business
OPTR scheme supports customers that operate between 8am to 10pm daily to extend their business and operating hours and thus enjoy a 20% discount on all units consumed between 10pm to 8am if their load factor for the month is greater than their 6 months average load factor. With the 20% discount applied to electricity usage during those hours, you stand to enjoy significant savings in your monthly electricity bill.
Eligibility
You are eligible to enjoy 20% discount on all units consumed between 10pm to 8am if:
- The monthly Load Factor is greater than the Average Load Factor (ALF) over six (6) months period. The ALF is fixed based on 6 months average load factor prior to change of meter date. For the month where the load factor is less that the fixed ALF, customers will not be eligible for the discount.
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Load factor refers to the ratio of the average energy consumption in kWh (for a certain period) to Maximum peak requirement for a similar period.
Load Factor = Total Energy consumption in kWh for a certain period (Maximum Demand × total hours) for a certain period - You do not have an outstanding amount not more than the total deposit/bank guarantee paid. Otherwise this outstanding amount must be settled before applying.
Additional Requirements
- No outstanding amount more than your total deposit/bank guarantee.
- You have been receiving electricity supply from TNB for at least six (6) months.
- Additional cost will applies for meter change to enjoy the OPTR scheme.
- You will also need to sign a supplementary supply contract.
The OPTR scheme will be activated in the following consumption period (meter reading month), as soon as all requirements are met and all metering-related works are completed.
Please note that you are not required to enroll in this scheme; you reserve the right to remain with your existing tariff rates should it prove more beneficial to you and your business.
XSunday Tariff Rider
The Sunday Tariff Rider (STR) scheme is offered to all medium- or high-voltage industrial customers. These are:
- Medium Voltage General Industrial Tariff E1
- Medium Voltage General Special Industrial Tariff E1s
- Medium Voltage Peak/Off-Peak Industrial Tariff E2
- Medium Voltage Peak/Off-Peak Special Industrial Tariff E2s
- High Voltage Peak/Off-Peak Industrial Tariff E3
- High Voltage Peak/Off-Peak Special Industrial Tariff E3s
Customers enrolled in the STR scheme will still pay the same rates on electricity usage as their current tariff; however Maximum Demand charges will not be applied to any electricity usage on Sundays. Visit a Customer Service Centre near you and sign up today!
How This Affects Your Business
Since no Maximum Demand charges will be applied on Sundays, you should reschedule your operations to increase production or to extend your operating hours on Sundays. This will add more savings to your monthly electricity bill.
Eligibility
You are eligible to enroll in the STR scheme if:
- You are an existing TNB customer under the E1, E1s, E2, E2s, E3, or E3s tariff.
- You do not have an outstanding amount not more than the total deposit/bank guarantee paid. Otherwise this outstanding amount must be settled before your application can be considered.
Additional Requirements
- Additional cost will applies for meter change to enjoy the STR scheme.
- You will also need to sign a supplementary supply contract.
Please note that you are not required to enroll in this scheme; you reserve the right to remain with your existing tariff rates should it prove more beneficial to you and your business.
XSinaran Merdeka 2024
In conjunction with the 67th Malaysian Independence Day celebration this year, TNB is offering a special Sinaran Merdeka Incentive for commercial customers. The two-months incentive for electricity consumption in August and September 2024 is given to encourage commercial customers to light up their buildings and surrounding areas with decorative lighting.
Eligibility requirements:
- Registered customers under commercial tariffs such as skyscrapers, office buildings, commercial complexes, shopping complexes, hotels and petrol stations.
- Customers received electricity supply before 1 August 2023 and at least one actual bill between May to July 2024.
- Sinaran Merdeka 2024 Incentive promotion starts on 1 August 2024 until 15 September 2024. Customers can apply through the myTNB portal or at the nearest Kedai Tenaga.
Incentive Period and Rates:
- This incentive is offered for a two-months period of electricity consumption from 1 August 2024 to 30 September 2024.
- The incentive rate is 20.8 sen/kWh for any amount of increase in electricity consumption exceeding the average consumption in three months from May, June and July 2024.
- The three-month average usage is based on electricity usage or billing in May, June and July 2024
- Eligible customers for this Sinaran Merdeka Incentive will enjoy this one-off amount which will be reflected in October 2024 bill, denoted as ‘Merdeka Incentive’.
For more information on the Sinaran Merdeka incentive, customers can:
- Email to [email protected]