Definition of Commercial Consumer
“Commercial Consumer” is defined as (but not limited to) a consumer occupying or operating:
- Office block
- Service apartment
- Boarding house
- Retail complex
- Estate, plantation or farm (except those categories defined in the Specific Agriculture Tariff)
- Railway installation
- Toll plaza
- Streetlightings at tolled highway including its bridges and tunnels
- Telecommunications installation
- Broadcasting installation
- Entertainment / recreation / sports outlet
- Golf course
- School / educational institution
- Religious and welfare organisation
- Military and government installation
- Waste treatment plant
- District cooling plant
- Cold storage
- Any other form of business or commercial activities which are not primarily involved in manufacturing, quarrying or mining activities
Bulk Payment System
Under this system, participating government departments or private organisations can do away with the tedious process of preparing individual payment vouchers for settlement of their electricity bills.
Federal/State Departments will authorise the Attorney-General/State Financial Officers to make payment from their respective annual allocations provided by the Federal/State Treasury.
For private organisations, payment can be made via the respective head offices and no longer via individual branches concerned.
For existing users, visit the myTNB Self Service Portal.
- Quick, easy and systematic billing and payment for the benefit of both parties
- Saves management and administrative costs
- Easier annual budget planning
- More effective electricity consumption monitoring of an organisation’s branch networks
Fees and Charges
- This service is absolutely free of charge.
Customers need only bear delivery costs for dispatch of tapes and cheques to TNB Headquarters.
- The SBP uses Microsoft Windows 2000. The program is in Flat File Structure format.
- The government accounts are processed once a month, ie. at the end of the first week of each month. Private sector accounts are processed weekly ie. at the end of each week.
- Meter reading and delivery of bills to premises remain unchanged. Customers will continue to receive their bills every month as usual for their records.
- Customers are also offered the option of having their bills delivered to their premises or sent to the postal address of their choice.
- For government departments, outstanding accounts can be settled via bulk bill payment in monthly installments of between 10% to 20% (subject to consideration) of the outstanding sum. The amount will be entered as the sum to be paid together with the current month’s bill, until such time when the outstanding sum has been paid in full.
- For private organisations, customers must pay the outstanding sum before signing up for the bulk bill payment scheme.
How to Sign Up
For more information or to sign up for the Bulk Payment System, customers may contact TNB at:-
Office Address: Finance Manager (Credit Management), Finance Department, Credit Management Unit, Distribution Division, Tenaga Nasional Berhad, Level 14, Wisma TNB, No 19, Jalan Timur, P.O. Box 373, 46200 Petaling Jaya, Selangor.
Tel: 03-7967 9178 / 03-7967 9282 ext 1411/1904 Fax: 03-7967 9387 / 03-7967 9225 Email: [email protected]
Bulk Supply Interconnection Guideline
The Bulk Supply Interconnection Guideline Handbook has been specially developed to assist our network planners, Large Power Consumers (LPC) and consultants on the technical requirements for interconnection / bulk supply connection to electrical transmission installations and facilities in ensuring availability, security and reliability of electricity supply to the grid system network.
- To guide Planners (Transmission & Distribution), Consultants and LPC on the technical considerations/ aspects of supply interconnection to Transmission Division and other salient requirements with regards to system security, availability and reliability of supply in the Grid System as well as to the LPC
- To ensure LPC connected to Transmission Division network system are in compliance with TNB’s License Condition 13 and Transmission Reliability Standards under Clause 3.3.1, which require sufficient investment in planning, development and operation of the system under normal and secured n-1 contingency outage condition
- To enable Consultants and LPC to better plan, procure and design plant facilities in accordance to Transmission Division’s requirements, having knowledge of technical and operational advantages/ constraints of the various types of interconnection modes
This handbook consists of the following:
Maintenance/Operation/Ownership Boundary & Requirement
- Medium of Interconnection
- Interconnection Facilities
- Record of Interconnection Safety Precaution (RISP)
- Energy Commission (EC) Competent Engineer
- Interconnection Operation Manual (IOM)
- Selection Criteria for Interconnection System Voltage
- General Requirement
- Types of Interconnection Options Allowed by TNB
- Special Interconnection (Co-Generation, Standby Generator etc)
- Other Modes of Interconnections