Services offered at Kedai Tenaga:
- Payment of electricity bills and other utility bills
- Electricity supply application
- Enquiries on billing and others
- Advisory services on electrical fixtures, wiring and safety
- Advice on effective and safe use of electricity
List of Kedai Tenaga:
- Senarai Alamat Kedai Tenaga
- 1300 88 5454 (bill & account)
- 15454 (Supply Outage & TNB Streetlight)
Operation Hours
| Operation Hours (Effective Date: 20th October 2021) | |
| States observing Sunday as the rest day | Monday – Friday (9.00 AM – 4.00 PM) |
| States observing Saturday as rest day | Sunday – Thursday (9.00 AM – 4.00 PM) |
| Kiosk Operations at Kedai Tenaga | Daily (8.15 AM – 10.00 PM) |
Kedai Tenaga Pusat Transformasi Bandar - UTC Johor
| SERVICE | DAY | OPERATION HOURS |
| Payment & Service Counter | Monday – Friday | 9.00 AM – 4.00 PM |
| Saturday – Sunday | 9.00 AM – 1.00 PM | |
| Self Service Kiosk (Payment, Billing Status & Print Bill) | Daily | 8.00 AM – 9.00 PM |
Kedai Tenaga Pusat Transformasi Bandar - UTC Melaka
| SERVICE | DAY | OPERATION HOURS |
| Payment & Service Counter | Working Days | 9.00 AM – 4.00 PM |
| Weekends | Closed | |
| Self Service Kiosk (Payment, Billing Status & Print Bill) | Daily | 8.00 AM – 5.00 PM |
Kedai Tenaga Pusat Transformasi Bandar - UTC Pahang
| SERVICE | DAY | OPERATION HOURS |
| Payment & Service Counter | Working Days | 8.00 AM – 4.40 PM |
| Weekends | 8.00 AM – 1.00 PM | |
| Self Service Kiosk (Payment, Billing Status & Print Bill) | Daily | 8.00 AM – 5.00 PM |
Kedai Tenaga Pusat Transformasi Bandar - UTC Perak
| SERVICE | DAY | OPERATION HOURS |
| Payment & Service Counter | Working Days | 8.00 AM – 5.00 PM |
| Weekends | 8.00 AM – 5.00 PM | |
| Self Service Kiosk (Payment, Billing Status & Print Bill) | Daily | 8.00 AM – 5.00 PM |
Kedai Tenaga Pusat Transformasi Bandar - UTC Pudu Sentral (Kuala Lumpur)
| SERVICE | DAY | OPERATION HOURS |
| Payment & Service Counter | Working Days | 9.00 AM – 4.00 PM |
| Weekends | Closed | |
| Self Service Kiosk (Payment, Billing Status & Print Bill) | Working Days | 8.15 AM – 5.00 PM |
| Weekends | 8.00 AM – 5.00 PM (Saturday) |
Kedai Tenaga Pusat Transformasi Bandar - UTC Pulau Pinang
| SERVICE | DAY | OPERATION HOURS |
| Payment & Service Counter | Working Days | 8.00 AM – 4.30 PM |
| Weekends | Closed | |
| Self Service Kiosk (Payment, Billing Status & Print Bill) | Daily | 8.00 AM – 5.00 PM |