Services offered at Kedai Tenaga:
- Payment of electricity bills and other utility bills
- Electricity supply application
- Enquiries on billing and others
- Advisory services on electrical fixtures, wiring and safety
- Advice on effective and safe use of electricity
Operation hours:
In states observing Sunday as the rest day:
Monday - Friday : 9.00 am – 4.00 pm
In states observing Saturday as the rest day:
Sunday - Thursday : 9.00 am – 4.00 pm
For Kedai Tenaga Pusat Transformasi Bandar - UTC Pudu Sentral (Kuala Lumpur):
| Service | Day | Operation Time |
| Payment & Service Counter | Monday - Friday | 8.30 am - 6.00 pm |
| Saturday - Sunday | 8.30 am - 1.00 pm | |
| Self Service Kiosk (Payment, Billing Status & Print Bill) | Daily | 8.30 am - 9.30 pm |
For Kedai Tenaga Pusat Transformasi Bandar - UTC Johor:
| Service | Day | Operation Time |
| Service Counter | Sunday - Thursday | 8.30 am - 6.00 pm |
| Friday - Saturday | 8.30 am - 6.00 pm | |
| Self Service Kiosk (Payment, Billing Status & Print Bill) | Daily | 8.30 am - 9.30 pm |
For Kedai Tenaga Pusat Transformasi Bandar - UTC Perak:
| Service | Day | Operation Time |
| Payment | Monday - Friday | 8.30 am - 6.00 pm |
| Saturday - Sunday | 8.30 am - 1.00 pm | |
| Self Service Kiosk (Payment, Billing Status & Print Bill) | Daily | 8.30 am - 9.30 pm |
For Kedai Tenaga Pusat Transformasi Bandar - UTC Kedah:
| Service | Day | Operation Time |
| Payment & Service Counter | Sunday - Thursday | 8.30 am - 6.00 pm |
| Friday - Saturday | 8.30 am - 1.00 pm | |
| Self Service Kiosk (Payment, Billing Status & Print Bill) | Daily | 8.30 am - 9.30 pm |
For Kedai Tenaga Pusat Transformasi Bandar - UTC Pahang:
| Service | Day | Operation Time |
| Payment & Service Counter | Monday - Friday | 8.30 am - 6.00 pm |
| Saturday - Sunday | 8.30 am - 1.00 pm | |
| Self Service Kiosk (Payment, Billing Status & Print Bill) | Daily | 8.30 am - 9.30 pm |
For Kedai Tenaga Pusat Transformasi Bandar - UTC Melaka:
| Service | Day | Operation Time |
| Payment & Service Counter | Monday - Friday | 8.30 am - 6.00 pm |
| Saturday - Sunday | 8.30 am - 1.00 pm | |
| Self Service Kiosk (Payment, Billing Status & Print Bill) | Daily | 8.30 am - 9.30 pm |