PAYMENT METHODS

myTNB Self Service Portal

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PUSAT KHIDMAT PELANGGAN

We are pleased to inform that our customers can now pay their electricity and water bill (Perbadanan Air Terengganu & Perbadanan Air Pulau Pinang) using the Payment Kiosks located at our selected Kedai Tenaga. Please click here to view the selected Kedai Tenaga with TNB Payment Kiosk.

* Credit card – Malaysia issuing cards only

Please click here to view the payment steps and participating banks list

Biller Code: 5454

Biller Code Name: TENAGA NASIONAL BERHAD

Sample

ONE STOP CENTER

AUTO PAY

TNB’s Auto-Pay Payment Facility is an electricity bill payment method, which will debit your credit card automatically every month, based on the total electricity bill amount.

To sign-up for Auto-Pay Payment Facility, kindly perform the following:

1. Download and Print the AutoPay form. Click here to download.
2. Fill up the printed AutoPay form
3. Scan the AutoPay form and
   • Email to [email protected] OR
   • Fax it to 03-7967 9331

Frequently Asked Questions (AutoPay)

Please allow up to 7 working days for processing, you will receive a notification upon successful activation of your Auto Pay sign-up.

DIRECT DEBIT

TNB’s Direct Debit Bill Payment Facility is an electricity bill payment method, which will debit your bank account based on the total of electricity bill amount. The participating banks are:

To sign-up for a Direct Debit Payment Facility, please visit any of the above participating banks

AUTOMATED TELLER MACHINE (ATM)

Automatic Teller Machine (ATM)

CASH DEPOSIT MACHINE

OVER THE COUNTER (BANK/FINANCIAL INSTITUTION/THIRD PARTY)

WEBSITES/INTERNET PAYMENT

You can also pay your TNB bills through the Internet via website of the respective participating banks:

You can register at the respective banks through the above websites.

PHONE BANKING

We are pleased to inform that our customers can now pay their electricity, water and Telekom (TM) bills* using the Payment Kiosks located at our selected Kedai Tenaga. Please click here to view the selected Kedai Tenaga with TNB Payment Kiosk.

CHEQUE VIA POST

You can also mail your payment to us, either by cheque or by postal order:

• All cheques must be crossed and made payable to Tenaga Nasional Berhad • Please write your 14-digit TNB account number on the back of your cheque • Payment is only valid upon clearance of the cheque • We will send a notification by mail within seven (7) working days from the date payment is received

Please mail your payment to any of our offices below:

PAYQUICK KIOSKS

Introducing to you the PayQuik kiosks for your electricity bills payment.

You can now pay your electricity bills* at the PayQuik kiosks available at selected locations at your convenience.

To know more, visit https://www.payquik.my

*By cash only