myTNB Self Service Portal
Kedai Tenaga
KEDAI TENAGA
We are pleased to inform that our customers can now pay their electricity and water bill (Perbadanan Air Terengganu & Perbadanan Air Pulau Pinang) using the Payment Kiosks located at our selected Kedai Tenaga. Please click here to view the selected Kedai Tenaga with TNB Payment Kiosk.
| Payment Channel | Available Payment Methods | Fees & Charges Imposed To Customers |
|---|---|---|
| Over the counter | Credit cards* (Visa, Mastercard & AMEX only), Debit cards, cash, cheque, money order, postal order and EFT | N/A |
| Kiosk | Cash, Cheque, Credit Card* (for TNB Bills only) | N/A |
* Credit card – Malaysia issuing cards only
JomPay
Please click here to view the payment steps and participating banks list
| PAYMENT CHANNEL | AVAILABLE PAYMENT CHANNEL | FEES & CHARGES IMPOSED TO CUSTOMERS |
|---|---|---|
| 42* Banks Internet Banking Sites | Current, Savings & Credit Card Account | N/A |
Biller Code: 5454
Biller Code Name: TENAGA NASIONAL BERHAD
Sample
ONE STOP CENTER
AUTOPAY
AUTO PAY
TNB’s Auto-Pay Payment Facility is an electricity bill payment which will debit your debit/credit card monthly based on the total electricity bill amount.
To sign-up for Auto Payment, kindly perform the following:
- please download Autopay form
- Fill in your details and email to [email protected]
Attention: Due to security reasons, we could not process your request for TNB Autopay subscription using Application Form containing full debit/credit card number. Card Holder shall not disclose any debit/credit card number, expiry or CVV details in the form.
Frequently Asked Questions (AutoPay)
Please allow up to 7 working days for processing, you will receive a notification upon successful activation. For further enquiries, kindly contact us at:
Credit Management Department
Retail Division, Tenaga Nasional Berhad.
Level 14, Wisma TNB, No. 19, Jalan Timur,
P.O. Box 373, 46200 Petaling Jaya, Selangor
Tel: 03-7967 9000 ext 1435 / 1428 / 1106
XDIRECT DEBIT
DIRECT DEBIT
TNB’s Direct Debit Bill Payment Facility is an electricity bill payment method, which will debit your bank account based on the total of electricity bill amount. The participating banks are:
| Payment Channel | Available Payment Methods | Fees & Charges Imposed To Customers |
|---|---|---|
| Maybank Berhad | Savings/Current Account | N/A |
| Agro Bank Berhad | Savings/Current Account | N/A |
| Bank Simpanan Nasional | Savings/Current Account | N/A |
| HSBC Berhad | Savings/Current Account | N/A |
| Citibank Berhad | Savings/Current Account | N/A |
To sign-up for a Direct Debit Payment Facility, please visit any of the above participating banks
XAUTOMATED TELLER MACHINE (ATM)
AUTOMATED TELLER MACHINE (ATM)
Automatic Teller Machine (ATM)
| Payment Channel | Available Payment Methods | Fees & Charges Imposed To Customers |
|---|---|---|
| Bank Rakyat Berhad | Savings/Current Account | N/A |
| Bank Simpanan Nasional Berhad | Savings/Current Account | N/A |
| Agro Bank Berhad | Savings/Current Account | N/A |
| Bank Islam Berhad | Savings/Current Account | N/A |
| Maybank Berhad | Savings/Current Account | N/A |
| Public Bank Berhad | Savings/Current Account | N/A |
| CIMB Berhad | Savings/Current Account | N/A |
| AM Bank Berhad | Savings/Current Account | N/A |
| RHB Bank Berhad | Savings/Current Account | N/A |
CASH DEPOSIT MACHINE
OVER THE COUNTER (BANK/FINANCIAL INSTITUTION/THIRD PARTY)
OVER THE COUNTER (BANK/FINANCIAL INSTITUTION/THIRD PARTY)
| Payment Channel | Available Payment Methods | Fees & Charges Imposed To Customers |
|---|---|---|
| Agro Bank Berhad | Cash | N/A |
| Bank Simpanan Nasional (BSN) | Cash | N/A |
| Ejen Bank Berdaftar (EBB) - BSN | Cash | N/A |
| Bank Rakyat Berhad | Cash | N/A |
| MOL @ All 7 Eleven Outlets | Cash | N/A |
| e-Pay at selected outlet. | Cash | N/A |
| Mobility One |
WEBSITES/ INTERNET PAYMENT
WEBSITES/INTERNET PAYMENT
You can also pay your TNB bills through the Internet via website of the respective participating banks:
| Payment Channel | Available Payment Methods | Fees & Charges Imposed To Customers |
|---|---|---|
| JomPay | Savings/Current Account/Credit Card | N/A |
| Bank Simpanan Nasional | Savings/Current Account | N/A |
| Bank Islam Malaysia Berhad | Savings/Current Account | N/A |
| RHB Bank Berhad | Savings/Current Account/Credit Card | N/A |
| CIMB Bank Berhad | Savings/Current Account | N/A |
| Alliance Bank Malaysia Berhad | Savings/Current Account | N/A |
| HSBC Berhad | Savings/Current Account | N/A |
| AM Bank Berhad/ MBF Cards Berhad | Savings/Current Account | N/A |
| Public Bank Berhad | Savings/Current Account | N/A |
| Bank Rakyat Berhad | Savings/Current Account | N/A |
| Maybank Berhad | Savings/Current Account/Credit Card/AMEX | N/A |
| Agro Bank Berhad | Savings/Current Account | N/A |
| Pos Malaysia | Savings/Current Account | N/A |
You can register at the respective banks through the above websites.
XPhone Banking
PHONE BANKING
We are pleased to inform that our customers can now pay their electricity, water and Telekom (TM) bills* using the Payment Kiosks located at our selected Kedai Tenaga. Please click here to view the selected Kedai Tenaga with TNB Payment Kiosk.
| Payment Channel | Available Payment Methods | Fees & Charges |
|---|---|---|
| Bank Simpanan Nasional | Savings/Current Account | N/A |
| Bank Islam Malaysia Berhad | Savings/Current Account | N/A |
| MBF Cards Berhad | Credit Card (Call & Pay) | N/A |
| RHB Bank Berhad | Savings/Current Account | N/A |
| AM Bank Berhad | Savings/Current Account | N/A |
| Maybank Berhad | Savings/Current Account | N/A |
| Mobile Money | Mobile Money Deposit Card | N/A |
Cheque via Post
CHEQUE VIA POST
You can also mail your payment to us, either by cheque or by postal order:
• All cheques must be crossed and made payable to Tenaga Nasional Berhad • Please write your 12-digit TNB account number on the back of your cheque • Payment is only valid upon clearance of the cheque • We will send a notification by mail within seven (7) working days from the date payment is received
Please mail your payment to any of our offices below:
|
Kuala Lumpur Tenaga Nasional Berhad, Tingkat 11, Wisma TNB Jalan Kepong, Peti Surat 50990, Kuala Lumpur. (Tel: 03-6250 6020)
|
Terengganu Tenaga Nasional Berhad, Jalan Cherong Lanjut, 20673 Kuala Terengganu, Terengganu. (Tel: 09-622 3401)
|
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Putrajaya/Cyberjaya Tenaga Nasional Berhad, Aras 1, Peti Surat 01-01 Lot 3C4, 26 Boulevard Presint 3, 62675 Putrajaya (Tel: 03-8886 6888)
|
Johor Tenaga Nasional Berhad, Tingkat 14, Wisma TNB Jln Yahya Awal, 88100 Johor Bahru, Johor. (Tel: 07-219 2000)
|
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Kedah Tenaga Nasional Berhad, Aras 8, Wisma TNB, No. 887, Jln Sultan Badlishah, 05990 Alor Setar, Kedah. (Tel: 04-733 3737)
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Kelantan Tenaga Nasional Berhad, Aras 5, Wisma TNB, Jalan Tok Hakim, 15000 Kota Bahru, Kelantan. (Tel: 09-744 3988)
|
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Melaka Tenaga Nasional Berhad, Tingkat Mezzanine, Jalan Banda Kaba, Karung Berkunci 1005, 75990 Melaka. (Tel: 06-282 8544)
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Negeri Sembilan Tenaga Nasional Berhad, Jalan Dato’ Bandar Tunggal, 70990 Seremban, Negeri Sembilan. (Tel: 06-765 2150)
|
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Pahang Tenaga Nasional Berhad, B14-18, Jalan Gambut, Peti Surat 189, 25000 Kuantan, Pahang. (Tel: 09-517 7922)
|
Perak Tenaga Nasional Berhad, Tingkat 2, Wisma TNB, Jalan Lahat, 30200 Ipoh, Perak. (Tel: 05-253 2020)
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Perlis Tenaga Nasional Berhad, Bulatan Jubli Emas, 01000 Kangar, Perlis (Tel: 04-976 0021)
|
Pulau Pinang Tenaga Nasional Berhad, Tingkat 17, Wisma TNB, No.30, Jln Anson, 10400 Pulau Pinang. (Tel: 04-222 4000)
|
PAYQUICK KIOSKS
PAYQUICK KIOSKS
Introducing to you the PayQuik kiosks for your electricity bills payment.
You can now pay your electricity bills* at the PayQuik kiosks available at selected locations at your convenience.
To know more, visit https://www.payquik.my
*By cash only
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