FOR POWER OUTAGE OR BREAKDOWN, PLEASE CALL 15454
FOR POWER OUTAGE OR BREAKDOWN,
PLEASE CALL 15454

Connection / Disconnection of supply

Connection / Disconnection of supply

Once a customer has received a disconnection notice from TNB, arrears in TNB bills must be paid no later than seven (7) working days from the date of notice issuance. In the event of default payment, disconnection of the supply will be effective.

Your electricity supply will be reconnected on the same day if payment of all TNB bills in arrears are made before 1.00 pm. Payments must be made at the Customer Service Centre specified in the disconnection notice.

Supply will be reconnected within 24 - 48 hours if payment is made after 1.00 pm or at any one-stop payment centres other than at the Customer Service Centre specified in the notice.