1Your Electricity Bill
Account NumberThis is your 12-digit account number. For every account you have with TNB, there will be a different account number.
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DepositSecurity deposit paid by you. Usually based on two months consumption estimation
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Contract NumberAn agreement between the customer and TNB
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Invoice NumberEach bill has its own invoice number
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2Info/Bill Payment Status
This box shows two (2) type of information: | |
TERIMA KASIH or |
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Bayaran Tertunggak |
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Please click here for a sample bill
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3Customer’s Details
This is the name and address TNB is providing service to. |
4Current Billing Amount & Payment
Amount PayableTotal outstanding and current charges as per billing date
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Bill DateShows when the bill is generated
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Due DateThe latest expected date for bill payment
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Rounding UpThe policy of rounding up amount is determined by the Government
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Outstanding ChargesPrevious month outstanding charges to be settled immediately. Kindly ignore if payment has been made
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Current ChargesTotal charges on electricity consumption as per item 8, including credit/debit adjustment, late payment surcharge and additional deposit
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Total BillTotal payable charges as per billing date
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5Previous Billing Amount & Payment
Previous BillPrevious billing information before current bill
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Last PaymentLast payment made
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6Types of Meter Reading
Actual ReadingReading taken at customer’s premises
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Total Estimate (kWh)The calculation is based on an average of the last three months consumption
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Estimated ReadingReading not taken due to inaccessibility to TNB meter at customer’s premises
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7Billing Period
Billing PeriodDuration between the current and previous billing dates
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TariffCharges on electricity consumed according to type of activities at the premises (residential, commercial, industrial, etc).
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Prorated FactorProration factor applied by TNB will benefit the customers whose meter are read above 31 days. Any billing period above 31 days will be prorated. Proration Factor = Number of billing days / 30 Example:
Billing Period = 35 days
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8Current Billing Details
Tariff BlockConsumption according to blocks as gazetted in the tariff structure. Example: Tariff block multiplied by the prorated factor: 200 x 1.129032 = 226kWh
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RatesCharged for each prorated block
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AmountResult of rate multiplied with prorated block
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TotalTotal electricity consumption charges for the billing period
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9Current Billing Charges
Description & QuantityUnits (kWh) of electricity consumed and charges (RM) on the consumption.
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ST ChargedTotal electricity consumption on which Service Tax applies.
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Consumption for the MonthTotal electricity consumption charges for the billing period excluding Service Tax & Renewable Energy Fund (KWTBB)
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Current Billing ChargesTotal amount payable for the billing period inclusive of Service Tax and Renewable Energy Fund (KWTBB)
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No ST ChargedTotal electricity consumption that is not taxable
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TotalTotal units (kWh) of electricity consumed and total charges (RM) on the consumption
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Rate of STService Tax applies to electricity bills for residential customers (Tariff A, Domestic) with monthly consumption exceeding 600 kWh (more than RM231.80), and this is effective for billing cycles of 28 days and above. Note: Starting from 1st March 2024, the service tax rate will be increased from 6% to 8%.
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Funds for Renewable Energy1.6% additional charge from the total electricity consumption charges for the billing period. This amount is transferred to Government or SEDA & no Service Tax applies on it.
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10Meter Readings
Meter NumberSerial Number of meter
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PreviousYour previous meter reading is shown
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CurrentMeter reading taken based on current consumption
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ConsumptionTotal electricity consumed in the billing period is derived from the difference between the current and previous reading
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UnitMeasurement of electricity in kWh
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Fuel Subsidy by Federal GovernmentFuel Subsidy by Federal Government
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