FOR POWER OUTAGE OR BREAKDOWN, PLEASE CALL 15454
FOR POWER OUTAGE OR BREAKDOWN,
PLEASE CALL 15454

Bill

 

1Bill & Tax Invoice Details

 

 

 

 

 

Account Number

This is your 12-digit account number. For every account you have with TNB, there will be a different account number.

 

Deposit

Security deposit paid by you. Usually based on two months consumption estimation

 

Contract Number

An agreement between the customer and TNB

 

Electricity Bill & Tax Invoice

Your electricity bill is a valid tax invoice with tax invoice serial number. 

 

Invoice Number

Each bill has its own invoice number

 

 

 

2Info/Bill Payment Status

This box shows two (2) type of information:

 

TERIMA KASIH
Kerana membayar dalam tempoh 30 hari

or

Bayaran Tertunggak
NOTIS PEMOTONGAN DIBAWAH

Please click here for a sample bill

  1. Shows status of an outstanding bill for previous bill. The disconnection notice is printed at the bottom of the bill
  2. Customer is advised to make full bill payment as stated in the bill within the specified date stated in the bill to avoid supply disconnection.

 

 

3Customer’s Details

This is the name and address TNB is providing service to.

 

 

4Current Billing Amount & Payment

 

 

 

 

 

 

 

Amount Payable

Total outstanding and current charges as per billing date

 

Bill Date

Shows when the bill is generated

 

Due Date

The latest expected date for bill payment

 

Rounding Up

The policy of rounding up amount is determined by the Government

 

Outstanding Charges

Previous month outstanding charges to be settled immediately. Kindly ignore if payment has been made

 

Current Charges

Total charges on electricity consumption as per item 8, including credit/debit adjustment, late payment surcharge and additional deposit

 

Total Bill

Total payable charges as per billing date

 

 

 

5Previous Billing Amount & Payment

 

 

Previous Bill

Previous billing information before current bill

 

Last Payment

Last payment made

 

 

 

6Types of Meter Reading

 

 

Actual Reading

Reading taken at customer’s premises

 

Total Estimate (kWh)

Average of last six months consumption

 

Estimated Reading

Reading not taken due to inaccessibility to TNB meter at customer’s premises

 

 

 

7Billing Period

 

 

Billing Period

Duration between the current and previous billing dates

 

Tariff

Charges on electricity consumed according to type of activities at the premises (residential, commercial, industrial, etc).

 

Prorated Factor

Proration factor applied by TNB will benefit the customers whose meter are read above 31 days. Any billing period above 31 days will be prorated.

Proration Factor = Number of billing days / 30

Example:

        Billing Period  = 35 days
        Denominator   = 30 days
        Prorate Factor = 35/30
                                = 1.16667

 

 

 

8Current Billing Details

 

 

 

Tariff Block

Consumption according to blocks as gazetted in the tariff structure.

Example: Tariff block multiplied by the prorated factor:

200 x 1.129032 = 226kWh

 

Rates

Charged for each prorated block

 

Amount

Result of rate multiplied with prorated block

 

Total

Total electricity consumption charges for the billing period

 

 

 

9Current Billing Charges

 

 

 

 

 

Description & Quantity

Units (kWh) of electricity consumed and charges (RM) on the consumption.

 

ST Charged

Total electricity consumption on which Service Tax applies.

 

Consumption for the Month

Total electricity consumption charges for the billing period excluding Service Tax & Renewable Energy Fund (KWTBB)

 

Current Billing Charges

Total amount payable for the billing period inclusive of Service Tax and Renewable Energy Fund (KWTBB)

 

No ST Charged

Total electricity consumption that is not taxable

 

Total

Total units (kWh) of electricity consumed and total charges (RM) on the consumption

 

Rate of ST

Service Tax applied on the portion of consumption where Service Tax is applicable and the total amount of Service Tax charged

*Only for billing cycles of 28 days and above

 

Funds for Renewable Energy

1.6% additional charge from the total electricity consumption charges for the billing period. This amount is transferred to Government or SEDA & no Service Tax applies on it.

 

 

 

10Meter Readings

 

 

 

 

Meter Number

Serial Number of meter

 

Previous

Your previous meter reading is shown

 

Current

Meter reading taken based on current consumption

 

Consumption

Total electricity consumed in the billing period is derived from the difference between the current and previous reading

 

Unit

Measurement of electricity in kWh

 

Fuel Subsidy by Federal Government

Fuel Subsidy by Federal Government

 

 

 

 

*Bill is for illustration purposes only