FOR POWER OUTAGE OR BREAKDOWN, PLEASE CALL 15454
FOR POWER OUTAGE OR BREAKDOWN,
PLEASE CALL 15454

myTNB Self Service Portal

Check your TNB account details through myTNB self service portal.
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myTNB Self Service Portal

Click Here

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Kedai Tenaga

Pay at TNB’s customer service centers, the Kedai Tenaga.
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KEDAI TENAGA

We are pleased to inform that our customers can now pay their electricity and water bill (Perbadanan Air Terengganu & Perbadanan Air Pulau Pinang) using the Payment Kiosks located at our selected Kedai Tenaga. Please click here to view the selected Kedai Tenaga with TNB Payment Kiosk.

     

Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
Over the counter Credit cards* (Visa, Mastercard & AMEX only), Debit cards, cash, cheque, money order, postal order and EFT N/A
Kiosk Cash, Cheque, Credit Card* (for TNB Bills only) N/A

* Credit card – Malaysia issuing cards only

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Kedai Tenaga Putrajaya
Kedai Tenaga Taman Melawati
Kedai Tenaga UTC Kuala Lumpur
Kedai Tenaga Kepong
Kedai Tenaga Jln. Klang Lama
Kedai Tenaga Dua Sentral
Kedai Tenaga Setiu
Kedai Tenaga Marang
Kedai Tenaga Kuala Terengganu
Kedai Tenaga Kuala Berang
Kedai Tenaga Kerteh
Kedai Tenaga Kemaman
Kedai Tenaga Jertih
Kedai Tenaga Dungun
Kedai Tenaga Besut
Kedai Tenaga Al-Mukhtafi Billah Shah
Kedai Tenaga Sungai Besar
Kedai Tenaga Subang Jaya
Kedai Tenaga Shah Alam
Kedai Tenaga Sepang
Kedai Tenaga Rawang
Kedai Tenaga Puchong
Kedai Tenaga Petaling Jaya
Kedai Tenaga Pelabuhan Klang
Kedai Tenaga Kuala Selangor
Kedai Tenaga Klang
Kedai Tenaga Kajang
Kedai Tenaga Cheras
Kedai Tenaga Banting
Kedai Tenaga Bangi
Kedai Tenaga Seberang Jaya
Kedai Tenaga Nibong Tebal
Kedai Tenaga Jalan Anson
Kedai Tenaga Bertam
Kedai Tenaga Bandar Bayan Baru
Kedai Tenaga Kangar
Kedai Tenaga Teluk Intan
Kedai Tenaga Tapah
Kedai Tenaga Ulu Kinta
Kedai Tenaga Tanjung Malim
Kedai Tenaga Taiping
Kedai Tenaga Slim River
Kedai Tenaga Sg. Siput (U)
Kedai Tenaga Seri Manjung
Kedai Tenaga Seri Iskandar (Parit)
Kedai Tenaga Selama
Kedai Tenaga Kuala Kangsar
Kedai Tenaga Kampar
Kedai Tenaga Ipoh
Kedai Tenaga Hutan Melintang
Kedai Tenaga Gerik
Kedai Tenaga Bidor
Kedai Tenaga Batu Gajah
Kedai Tenaga Bagan Serai
Kedai Tenaga Temerloh
Kedai Tenaga Raub
Kedai Tenaga Pulau Tioman
Kedai Tenaga Pekan
Kedai Tenaga Muadzam Shah
Kedai Tenaga Maran
Kedai Tenaga Kuantan
Kedai Tenaga Kuala Rompin
Kedai Tenaga Kuala Lipis
Kedai Tenaga Jerantut
Kedai Tenaga Jengka
Kedai Tenaga Gebeng
Kedai Tenaga Cameron Highlands
Kedai Tenaga Triang
Kedai Tenaga Bentong
Kedai Tenaga Tampin
Kedai Tenaga Seremban
Kedai Tenaga Rembau
Kedai Tenaga Port Dickson
Kedai Tenaga Kuala Pilah
Kedai Tenaga Kuala Klawang
Kedai Tenaga Gemas
Kedai Tenaga Bandar Baru Nilai
Kedai Tenaga Bahau
Kedai Tenaga UTC Melaka
Kedai Tenaga Merlimau
Kedai Tenaga Masjid Tanah
Kedai Tenaga Jasin
Kedai Tenaga Bandar Melaka
Kedai Tenaga Alor Gajah
Kedai Tenaga Tumpat
Kedai Tenaga Tanah Merah
Kedai Tenaga Rantau Panjang
Kedai Tenaga Pasir Puteh
Kedai Tenaga Pasir Mas
Kedai Tenaga Machang
Kedai Tenaga Kuala Krai
Kedai Tenaga Kota Bharu
Kedai Tenaga Jeli
Kedai Tenaga Gua Musang
Kedai Tenaga Bachok
Kedai Tenaga Sik
Kedai Tenaga Sg. Petani
Kedai Tenaga Pulau Langkawi
Kedai Tenaga Pendang
Kedai Tenaga Kulim
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JomPay

Logon to internet or mobile banking and pay through JomPAY.
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Please click here to view the payment steps and participating banks list

 

PAYMENT CHANNEL AVAILABLE PAYMENT CHANNEL FEES & CHARGES IMPOSED TO CUSTOMERS
42* Banks Internet Banking Sites Current, Savings & Credit Card Account  N/A

Biller Code: 5454

Biller Code Name: TENAGA NASIONAL BERHAD

Sample

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ONE STOP CENTER

Pay at One Stop Centers such as the Post Office or Telekom Malaysia.
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ONE STOP CENTER

         

Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
Post Office Cash N/A

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AUTOPAY

TNB’s Auto-Pay Payment Facility is an electricity bill payment method, which will debit your credit card automatically every month, based on the total electricity bill amount.
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AUTO PAY

TNB’s Auto-Pay Payment Facility is an electricity bill payment which will debit your debit/credit card monthly based on the total electricity bill amount.

To sign-up for Auto Payment, kindly perform the following:

  1. please download Autopay form 
  2. Fill in your details and email to [email protected]

Attention: Due to security reasons, we could not process your request for TNB Autopay subscription using Application Form containing full debit/credit card number. Card Holder shall not disclose any debit/credit card number, expiry or CVV details in the form.

Frequently Asked Questions (AutoPay)

Please allow up to 7 working days for processing, you will receive a notification upon successful activation. For further enquiries, kindly contact us at:

Credit Management Department
Retail Division, Tenaga Nasional Berhad.
Level 14, Wisma TNB, No. 19, Jalan Timur,
P.O. Box 373, 46200 Petaling Jaya, Selangor

Tel: 03-7967 9000 ext 1435 / 1428 / 1106

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DIRECT DEBIT

TNB’s Direct Debit Bill Payment Facility is an electricity bill payment method, which will debit your bank account based on the total of electricity bill amount.
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DIRECT DEBIT

TNB’s Direct Debit Bill Payment Facility is an electricity bill payment method, which will debit your bank account based on the total of electricity bill amount. The participating banks are:

             

Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
Maybank Berhad Savings/Current Account N/A
Agro Bank Berhad Savings/Current Account N/A
Bank Simpanan Nasional Savings/Current Account N/A
HSBC Berhad Savings/Current Account N/A
Citibank Berhad Savings/Current Account N/A

To sign-up for a Direct Debit Payment Facility, please visit any of the above participating banks

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AUTOMATED TELLER MACHINE (ATM)

Pay your bills at the ATM through participating banks.
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AUTOMATED TELLER MACHINE (ATM)

Automatic Teller Machine (ATM)

                       

Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
Bank Rakyat Berhad Savings/Current Account N/A
Bank Simpanan Nasional Berhad Savings/Current Account N/A
Agro Bank Berhad Savings/Current Account N/A
Bank Islam Berhad Savings/Current Account N/A
Maybank Berhad Savings/Current Account N/A
Public Bank Berhad Savings/Current Account N/A
CIMB Berhad Savings/Current Account N/A
AM Bank Berhad Savings/Current Account N/A
RHB Bank Berhad Savings/Current Account N/A

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CASH DEPOSIT MACHINE

Pay your bills through selected Cash Deposit Machines.
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CASH DEPOSIT MACHINE

     

Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
Public Bank Berhad Cash N/A
CIMB Bank Berhad Cash N/A

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OVER THE COUNTER (BANK/FINANCIAL INSTITUTION/THIRD PARTY)

Pay your bills over the counter at participating banks.
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OVER THE COUNTER (BANK/FINANCIAL INSTITUTION/THIRD PARTY)

         

Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
Agro Bank Berhad Cash N/A
Bank Simpanan Nasional (BSN) Cash N/A
Ejen Bank Berdaftar (EBB) - BSN Cash N/A
Bank Rakyat Berhad Cash N/A
MOL @ All 7 Eleven Outlets Cash N/A
e-Pay at selected outlet. Cash N/A
Mobility One    

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WEBSITES/ INTERNET PAYMENT

You can also pay your TNB bills through the Internet via our website of the respective participating banks.
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WEBSITES/INTERNET PAYMENT

You can also pay your TNB bills through the Internet via website of the respective participating banks:

Payment Channel Available Payment Methods Fees & Charges Imposed To Customers
JomPay Savings/Current Account/Credit Card N/A
Bank Simpanan Nasional Savings/Current Account N/A
Bank Islam Malaysia Berhad Savings/Current Account N/A
RHB Bank Berhad Savings/Current Account/Credit Card N/A
CIMB Bank Berhad Savings/Current Account N/A
Alliance Bank Malaysia Berhad Savings/Current Account N/A
HSBC Berhad Savings/Current Account N/A
AM Bank Berhad/ MBF Cards Berhad Savings/Current Account N/A
Public Bank Berhad Savings/Current Account N/A
Bank Rakyat Berhad Savings/Current Account N/A
Maybank Berhad Savings/Current Account/Credit Card/AMEX N/A
Agro Bank Berhad Savings/Current Account N/A
Pos Malaysia Savings/Current Account N/A

You can register at the respective banks through the above websites.

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Phone Banking

Make payments over the phone through selected banks.
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PHONE BANKING

We are pleased to inform that our customers can now pay their electricity, water and Telekom (TM) bills* using the Payment Kiosks located at our selected Kedai Tenaga. Please click here to view the selected Kedai Tenaga with TNB Payment Kiosk.

                   

Payment Channel Available Payment Methods Fees & Charges
Bank Simpanan Nasional Savings/Current Account N/A
Bank Islam Malaysia Berhad Savings/Current Account N/A
MBF Cards Berhad Credit Card (Call & Pay) N/A
RHB Bank Berhad Savings/Current Account N/A
AM Bank Berhad Savings/Current Account N/A
Maybank Berhad Savings/Current Account N/A
Mobile Money Mobile Money Deposit Card N/A

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Cheque via Post

You can also mail your payment to us, either by cheque or by postal order.
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CHEQUE VIA POST

You can also mail your payment to us, either by cheque or by postal order:

• All cheques must be crossed and made payable to Tenaga Nasional Berhad • Please write your 12-digit TNB account number on the back of your cheque • Payment is only valid upon clearance of the cheque • We will send a notification by mail within seven (7) working days from the date payment is received

Please mail your payment to any of our offices below:

 

 

 

 

 

 

 

Kuala Lumpur

Tenaga Nasional Berhad,

Tingkat 11, Wisma TNB Jalan Kepong,

Peti Surat 50990, Kuala Lumpur.

(Tel: 03-6250 6020)

 

Terengganu

Tenaga Nasional Berhad,

Jalan Cherong Lanjut,

20673 Kuala Terengganu,

Terengganu.

(Tel: 09-622 3401)

 

Putrajaya/Cyberjaya

Tenaga Nasional Berhad,

Aras 1, Peti Surat 01-01

Lot 3C4, 26 Boulevard

Presint 3, 62675 Putrajaya

(Tel: 03-8886 6888)

 

Johor

Tenaga Nasional Berhad,

Tingkat 14, Wisma TNB Jln Yahya Awal,

88100 Johor Bahru,

Johor.

(Tel: 07-219 2000)

 

Kedah

Tenaga Nasional Berhad,

Aras 8, Wisma TNB,

No. 887, Jln Sultan Badlishah,

05990 Alor Setar,

Kedah.

(Tel: 04-733 3737)

 

Kelantan

Tenaga Nasional Berhad,

Aras 5, Wisma TNB,

Jalan Tok Hakim,

15000 Kota Bahru,

Kelantan.

(Tel: 09-744 3988)

 

Melaka

Tenaga Nasional Berhad,

Tingkat Mezzanine,

Jalan Banda Kaba,

Karung Berkunci 1005,

75990 Melaka.

(Tel: 06-282 8544)

 

Negeri Sembilan

Tenaga Nasional Berhad,

Jalan Dato’ Bandar Tunggal,

70990 Seremban,

Negeri Sembilan.

(Tel: 06-765 2150)

 

Pahang

Tenaga Nasional Berhad,

B14-18, Jalan Gambut,

Peti Surat 189,

25000 Kuantan,

Pahang.

(Tel: 09-517 7922)

 

Perak

Tenaga Nasional Berhad,

Tingkat 2, Wisma TNB,

Jalan Lahat,

30200 Ipoh,

Perak.

(Tel: 05-253 2020)

 

Perlis

Tenaga Nasional Berhad,

Bulatan Jubli Emas,

01000 Kangar, Perlis

(Tel: 04-976 0021)

 

Pulau Pinang

Tenaga Nasional Berhad,

Tingkat 17, Wisma TNB,

No.30, Jln Anson,

10400 Pulau Pinang.

(Tel: 04-222 4000)

 

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PAYQUICK KIOSKS

Pay your bills easily and quickly at selected Payquik Kiosks near you.
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PAYQUICK KIOSKS

Introducing to you the PayQuik kiosks for your electricity bills payment.

You can now pay your electricity bills* at the PayQuik kiosks available at selected locations at your convenience.

To know more, visit https://www.payquik.my

*By cash only

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