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FAQ

Frequently Asked Question

Data Analytics

A smart grid affords more accurate information on user energy consumption and generation, in real time through a more data-driven.

ADVANCED METERING INFRASTRUCTURE (AMI)

Another effort by TNB towards grid modernization is the introduction of the Advanced Metering Infrastructure (AMI) project.

Smart Meters and their Benefits

Smart Meters are a new way for Malaysians to get their meter readings for a better energy experience.

Customer Empowerment and Satisfaction

Being in touch with our consumer’s needs is vital to ensure the grid functions and behaves in a smarter manner.

AMI CUSTOMER OFFERING

Advanced Metering Infrastructure (AMI) is an integrated system of smart meters, communication networks and data management systems that enable the two-way communication of data between TNB and customers.

TNB DN’S DERMS MONITORING CAPABILITIES OF MICROGRID IN ELMINA TOWNSHIP

As Malaysia progresses towards a sustainable energy future outlined in the National Energy Transition Roadmap (NETR), it embarks on a transformative journey with the 10 Catalyst Flagship Projects.

Pembilan Semasa Tempoh Perintah Kawalan Pergerakan (PKP)

SMART METERS

Installing smart meter in all homes is part of the government’s nationwide initiative, endorsed by Suruhanjaya Tenaga and currently being rolled out by Tenaga Nasional. Smart meter will enable you to manage your electricity better by monitoring what you are using. The good news is we will replace your old / current meter and give you a brand new smart meter for free.

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Getting Your Smart Meters

Smart Meters can help you better budget your electricity consumption and in turn, save the environment for a smarter, greener Malaysia.

SMART GREEN ISLAND (PULAU TENAGA HIJAU)

Pulau Tenaga Hijau (PTH) Project is an island electrification project using multiple generation resources that are clean and carbon smart in hopes to achieve net zero emissions by 2050.

SMART GREEN ISLAND (PULAU TENAGA HIJAU)

Pulau Tenaga Hijau (PTH) Project is an island electrification project using multiple generation resources that are clean and carbon smart in hopes to achieve net zero emissions by 2050.

CUSTOMER PORTALS

Learn more about TNB customer portals here.

DISTRIBUTED ENERGY RESOURCES (DER) INTEGRATION

The grid of the future will also enable users themselves to distribute energy back to the grid, providing new sustainable energy sources to those that need it.