Customer Satisfaction Survey 2014

25/06/2014

Dear valued customers,

At Tenaga Nasional Berhad (TNB), Customer Experience is our highest priority and through receiving open and honest feedback from our customers, we are aspired to continuously improve our services.

In view of our effort to enhance your experience with us, Tenaga Nasional Berhad (TNB) has commissioned Taylor Nelson Sofres (TNS) an independent market research company to conduct this survey. We greatly appreciate if you would take a few minutes of your time to provide feedback on your experience as our valued customers.

Please feel free to contact the followings should you have any enquiries related to this survey:

a) Tenaga Nasional Berhad (TNB) Tel: 03-7967 9000 EXT 9406 (Mr. Gerald Yeu)

b) Taylor Nelson Sofres (TNS) Tel: 03-2787 8731 (Ms. Charise Woo) / 03-2787 8974 (Ms. Yoke Hui)

We thank you for your support and feedback to help us improve ourselves to be better connected with you.